Laserfiche WebLink
PS-11121.1 <br />5 <br />may reallocate resources without penalty and will not be responsible for resulting <br />delays. <br /> <br />8. Modifications <br />The fees and estimated timeline are based on the scope and assumptions in this <br />SOW. If either party determines that a change to the scope is necessary, the parties <br />will collaborate to define the required modification, which may result in fee <br />adjustments based on OpenGov’s standard rates. All modifications must be <br />documented in a written Change Order and signed by both parties (“Change Order”) . <br />Examples of changes include revisions to the project timeline, deliverables, or <br />resource allocation. <br /> <br />9. Communication and Escalation Procedure <br />OpenGov and Customer agree to maintain regular communication in alignment with <br />the Project Plan to ensure progress, resolve questions promptly, and minimize risk. <br />Both parties will raise any issues or concerns in a timely manner. If challenges are <br />not resolved through standard project discussions, Customer and OpenGov Project <br />Managers will escalate to their respective executive leadership teams to jointly <br />determine a resolution and align on a path to successful implementation.