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PS-11121.1 <br />6 <br />Exhibit 1: Implementation Activities <br />OpenGov Implementation Methodology Overview <br /> <br /> <br />Every OpenGov implementation follows a five-phase hybrid methodology designed to ensure a <br />structured and collaborative deployment. The phases are: <br />1. Initiate – OpenGov provisions access and performs initial system setup. <br />2. Validate – OpenGov works with the Customer to confirm requirements and review initial <br />configurations. <br />3. Configure – OpenGov completes system configuration as outlined in this SOW. <br />4. Train – OpenGov provides training to system administrators and/or end users, as applicable. <br />5. Launch – OpenGov provides post-go-live support and transitions the Customer to <br />OpenGov’s Customer Success Team. <br /> <br />Each implementation is structured around these phases. Deliverables, sign-offs, and completion <br />criteria are aligned to the relevant phase. <br /> <br />Procurement & Contract Management: <br />Use Cases Build for Procurement: <br />● Request Management <br />● Contract Management <br />● eSignatures <br /> <br />Initiate <br />Provisioning Procurement Website Instance <br />OpenGov will: <br />● Configure customer portal and upload Customer’s logo. <br />Customer will: <br />● Provide logo. <br />● Confirm access to the Portal. <br />Completion Criteria <br />● Customer verifies access to the site.