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7.1.4 Assessment and Housing Stability Planning <br />A problem -solving diversion conversation should occur prior to a full, standardized assessment. <br />Lead/subgrantees must assess each household's housing needs and facilitate planning with the goal of <br />obtaining or maintaining housing stability. Housing stability planning must be housing -focused and <br />client -driven. <br />Assessments and housing stability planning must be documented. <br />Assessments and housing stability planning are not required for Drop -in Shelters. <br />7.1.5 Choice of Housing and Portability <br />Households have the right to housing choice and can reject housing and service options without <br />retribution or limiting their access to other forms of assistance. <br />Grantees cannot terminate assistance if a household chooses to relocate to a jurisdiction outside the <br />grantee's service area. Grantees should work with the household to maintain meaningful case <br />management (e.g. phone, home visits, video calls) and continue rental assistance until the household is <br />no longer eligible or declines participation. <br />7.2 HMIS <br />Lead/subgrantees providing direct service must enter client data into the Homeless Management <br />Information System (HMIS) for all temporary and permanent housing interventions regardless of <br />funding source in accordance with the most current HUD HMIS Data Standards. <br />Additionally, if the lead grantee is a county/city government, all Emergency Shelter, Transitional <br />Housing, Safe Haven, Homelessness Prevention or any Permanent Housing10 type programs funded <br />with local document recording fees must enter client data in HMIS. <br />For assistance with a HMIS related question or issue, submit a ticket through Commerce's HMIS <br />Helpdesk Form. Please visit the Commerce HMIS website for forms, information on training, past <br />newsletters and additional HMIS related resources. <br />7.2.1 Data Quality <br />Grantees are required to provide quality data to the best of their ability. Maintaining good data quality <br />is important for effective program evaluation. Data quality has four elements: completeness, <br />timeliness, accuracy, and consistency. <br />7.2.1.1 Completeness <br />Completeness of data is measured by the percentage of incomplete fields in required data elements. <br />Agencies are expected to collect first name, last name, date of birth, and race and ethnicity from <br />clients that give consent on the HMIS consent form. Agencies will never require a client to provide <br />this information even if they have consented, but should gather it to the best of their ability. <br />All clients, consenting and non -consenting, must have complete prior living situation and exit <br />destination data. <br />io PH — Permanent Supportive Housing, PH — Housing Only, PH — Housing with Services, PH — Rapid Re -Housing <br />Page 133 <br />