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Respoflse <br />DEPARTMENT OF PUBLIC WORKS <br />•, * Mark R. Cook PE Director <br />March 26, 2024 <br />Ms. Carolyn Cato <br />Senior Performance Auditor <br />Office of the Washington State Auditor <br />Insurance Building <br />PO Box 40021 <br />Olympia, WA 98504-0021 <br />RE: Kittitas County Permitting Audit <br />Proposed Action Addressing Deficiencies <br />Dear Ms. Cato: <br />We have reviewed the State Auditor's Office recommendations resulting from our GMA Permit <br />Timeliness Performance Audit — Kittitas County, and we offer the following response to audit <br />recommendations. <br />1. Staff Improved Use of SMARTGOV Permitting Software 2024 Work Program. <br />Criteria No. 4 — Implementation of leading practice to help meet the 120-day <br />requirement. <br />Kittitas County utilizes SMARTGOV as our permitting software. This software issues <br />permits and allows staff the ability to track project performance timelines with the <br />software package. The audit affirms the need for management to instill accurate data <br />uploads into the software by permitting staff. To that end, management will convey our <br />value for timely use of the software, particularly when stopping the permit process owing <br />to applicant performance issues. Management recognizes the need to accurately track <br />applicant perfannance and the need to pause permitting timelines due to poor or non- <br />existent applicant response. <br />2. Continuous Improvement — 2024 Building and Land Use Flow Charts <br />Criteria No. 4 — Implementation of leading practice to help meet the 120-day <br />requirement. <br />We have produced draft process flow charts documenting the building permit and <br />common land use processes. Pending final acceptance by the Board of County <br />Commissioners, these flow charts will be finalized and be made available on the <br />Community Development Services website and be made available on the permit counter. <br />411 N. Rutn St, Su)te g! <br />EfleR9burg, WA 999�6 <br />TEL ;509f jU,J`,23 <br />FAX (509J M246A.1 <br />Growth Management Act - Ayency Response 145 <br />