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GUARDIAN RFID <br />NATURE WHATSOEVER,WHETHER ORAL OR WRITTEN,EXPRESS OR IMPL1ED, <br />PARTICULARLY INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND <br />FITNESS FOR A PARTICULAR PURPOSE.IN ADDITION,GUARDIAN RF1D DOES NOT <br />GUARANTEE THAT THE GUARDIAN RFID SYSTEM WILL BE ACCESSIBLE ERROR-FREE <br />OR UNINTERRUPTED.THE CUSTOMER ACKNOWLEDGES THAT GUARDIAN RFID DOES <br />NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, <br />INCLUDING THE INTERNET,AND THAT ACCESS TO THE GUARDIAN RFID SYSTEM MAY <br />BE SUBJECT TO LIMITATIONS,DELAYS,AND OTHER PROBLEMS INHERENT IN THE USE <br />OF SUCH COMMUNICATIONS FACILITIES.GUARDIAN RFID IS NOT RESPONSIBLE FOR <br />ANY DELAYS,DELIVERY FAILURES OR OTHER DAMAGE RESULTING FROM SUCH <br />PROBLEMS. <br />14.CUSTOMER OBLIGATIONS <br />(a)Access to Premises and Authorized Customer Personnel.The Customer will provide Authorized <br />GUARDIAN RFlD Personnel with reasonable and timely access to the Customer's premises and <br />Authorized Customer Personnel necessary for GUARDIAN RFID to perform its obligations under <br />this Agreement. <br />(b)Customer Project Manager.The Customer will name one primary Customer project manager, <br />who will be the main point of contact between the Customer and GUARDIAN RFID with respect <br />to project management ("Customer Pro|ect Manager").The Customer Project Manager will be <br />responsible for managing and coordinating the Customer's resources to complete assigned <br />project tasks and activities.The Customer Project Manager will also be responsible for <br />designating persons responsible for specific roles as needed,such as System Administrator,and <br />ensuring that tasks assigned to these individuals are completed.The Customer Project Manager <br />will also be responsible for signoffs of various project documents and will have the authority to <br />speak for the Customer from a project perspective. <br />(c)System Administrator.The Customer will name one or more primary system administrators to <br />serve as a main point(s)of contact between the Customer and GUARDIAN RFID with respect to <br />system administration (each,a "System Administrator").At least one (1)System Administrator <br />must be available at all times.The Customer will ensure that the System Administrators possess <br />the appropriate technology and public safety knowledge and skills to perform this role sufficiently. <br />(d)Hardware Installation.The Customer will be responsible for installing and maintaining all <br />hardware not specified under this Agreement to be installed or maintained by GUARDIAN RFID. <br />(e)Customer's Third-Party Software and Customer's Third-Party Hardware.The Customer will be <br />solely responsible for obtaining,installing,maintaining,supporting,and updating the Customer's <br />Third-Party Software and the Customer's Third-Party Hardware.The Customer expressly agrees <br />that GUARDIAN RFID will have no responsibility under this Agreement for obtaining,installing, <br />maintaining,supporting,or updating the Customer's Third-Party Software or the Customer's <br />Third-Party Hardware. <br />(f)Flow of Information.The Customer will be responsible for the accuracy and continuous flow of <br />any information required from Customer's Third-Party Software and the Customer's Third-Party <br />Hardware to the GUARDIAN RFID System that is required for the GUARDIAN RFID System to <br />properly function. <br />(g)Facility Preparation.The Customer will be responsible for performing any actions not specifically <br />delegated to GUARDIAN RFID under this Agreement that are required to prepare the facility for <br />installation of the GUARDIAN RFID System,including,but not limited to,providing appropriate <br />GUARDIAN RFID System Agreement |14 <br />©2020 GUARDIAN RFlD A i rights reserved.GUARDIAN RFID is a U.S.registered trademark. <br />Confidential &Proprietary.(Rev.7/2020)