SH22-019 - GUARDIAN RFID - RESOLUTION & AGREEMENT - fully executed

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GUARDIAN RFID applicable to such Hardware or (2)the date this Agreement expires or is terminated.The Customer will contact GUARDLAN RFID in accordance with Section 8(c)for all Hardware-related issues.After receiving a Hardware-related warranty request,GUARDIAN RFID will provide instructions to the Customer to follow for facilitating a repair or replacement.Repairs and replacements may take up to ten (10)business days from the date of the request is received by GUARDIAN RFID until the product is returned to the Customer.Unless a specific item of Hardware is explicitly listed as being covered by a warranty in this Section 13(b),it will not be covered by any warranty except that such Hardware will be replaced if it is defective upon arrival. The Hardware warranties are as follows: (i)Three-Year Warranty.GUARDIAN RFID provides a complimentary,standard three-year premium care warranty that includes accident protection coverage for certain purchased Hardware.If that Hardware malfunctions or breaks,GUARDIAN RFID will cover the cost to repair or replace that Hardware during that three-year warranty period.The Hardware that is covered by this three-year warranty has "Three-Year"in the "Warranty"column of the quote provided in Addendum A. (ii)One-Year Warranty.GUARDIAN RFID provides a complimentary,standard one-year warranty for certain purchased Hardware.If that Hardware malfunctions or breaks, GUARDIAN RFID will cover the cost to repair or replace that Hardware during that one-year warranty period.The Hardware that is covered by this one-year warranty has "One-Year"in the 'Warranty"column of the quote provided in Addendum A. (iii)Useful Life Warranty.GUARDIAN RFID provides a complimentary useful life warranty for certain purchased Hardware.If that Hardware malfunctions or breaks,GUARDIAN RF1D will cover the cost to repair or replace that Hardware during the useful life of that Hardware.If the Hardware that is subject to the useful life warranty is no longer being manufactured, GUARDIAN RFID will replace it with a substantially similar product.The Hardware that is covered by this useful life warranty has "Useful Life"in the "Warranty"column of the quote provided in Addendum A. (iv)Maximum Number of Replacements.During the warranty periods set forth in this Section 13(b),each Hardware item is subject to a maximum number of replacements.The maximum number of replacements for each Hardware item during its respective warranty period will be as set forth in the quote provided in Addendum A. (v)Costs and Shippinq and Handlinq.All costs associated with repairing or replacing Hardware covered by this Hardware warranty will be assumed by GUARDIAN RFID,except that shipping and handling fees will be paid by the Customer. (vi)Exclusions.The Hardware warranty does not cover repairs or replacements that are necessitated by any one or a combination of the following: (A)darnage resulting from misuse,abuse,fire,liquid contact,or alterations by the Customer or any Customer Personnel;or (B)corrective work necessitated by repairs made by anyone other than a GUARDIAN RFID authorized service technician or without GUARDIAN RFID's prior written consent. (vii)Manufacturer Warranties.For any other Hardware not listed above,all Hardware warranties provided by the manufacturer,if any,will be passed through to the Customer. (c)DISCLAIMER OF OTHER WARRANTIES.EXCEPT FOR THE WARRANTIES SET FORTH IN THIS SECT10N,GUARDIAN RFID DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY GUARDIAN RFID System Agreement 13 ©2020 GUARDIAN RFID.All rights reserved.GlJARDIAN RFID is a U.S.registered tradernark. Confidential &Proprietary.(Rev.7/2020)