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Mtrr)l;r, lli:11tii rt' rrrcttts
<br />-Strong Teanl Attitude and Approach: the ability and willingness to share ideas, to be open to lhe ideas
<br />of olhers, work loivard organizational goals and interests.
<br />-Slrategic Thinking: the ability to fornrulate effeclive business stralegies consistent with accomplishing
<br />the business and mission of SBDC.
<br />-Systematic Thinking
<br />-Strong Customer Setvice Orientationi abilily to work with customers to define lheir concern(s), identify
<br />options and polenlial consequences, and place thenr in a position to make lheir own decision as to an
<br />appropriate course of action.
<br />-Conrrnilment to Diversiiy
<br />Currently:
<br />-Slrong interpersonal and communicaiion skills and ihe ability to work e{fectively wilh a wide range of
<br />consliiuencies in a diverse community.
<br />-Ability to communicale effectively, both oraily and in wr:ting.
<br />-Ability to develop basic business plans, nrarketing plans, financial slralegies, anrl business loan
<br />proposals.
<br />-Abilily to gather data, compiie information, and prepare reports.
<br />-Records nraintenance skills.
<br />-Skill in the use of personal conlputers and related software apptications.
<br />-Knowledge of ihe characleristics and prerequisiles of a successful busirress loan proposal.
<br />-Knowledge and underslanding of the principles and praclices of small business operations.
<br />-Knowledge of basic business accoutlting
<br />-Knowledge of federal arrd state financial arrd ta>r regulations perlaining to small businesses.
<br />-Abilily to clevelop and presenl educational progranrs ancl/or workshops.
<br />-Higlr Tolerance for Clrange: ihe ability arrd rvillirrgrress lo work in WSU's ever-changing and fasl paced
<br />environment to solve complex Lrrrsiness and lrr-rrnern concerns.
<br />-Sirong Tearrt Attilude ilrlcl Al.rl-rroarcit: tlrc r-l1,:iily arrrd rr.,illingrress 10 share ideas, to be open to ilre iclcas
<br />ol others, rn,ork torvard organizaliOnal goals ;.rItl itileresls.
<br />-Strategic Thinking: {l-re abilily io fot'mulate efieciive business strategies consistent with accomplishing
<br />ll-re br.rsiness and niissiorr o1 14t$l-1. Her,inc a lorr!-lernr perspeclive anci the ability to assess the
<br />impacis ol proposals - bolh pro .jTrd crrn,
<br />-Syslefis Thinking: lhe abilily 1o for:us orr trovr i,rr rssue being reviewed interacts vr'ith lhe olher
<br />componenis of our svslems.
<br />'Strong Custonrer Service Oriet-rtatiotr: lhe (lef ir(j ancl ability lo provide lrienclly and ilexible ser,.,ices
<br />that resolve conccrns in a tiinely faslrion in accordance vrith lhe appropriate processes and
<br />procedures.
<br />'Consulting Skills. the abilitv to',!crk \'rith cuslcrilers to define their concern(s), iclentift optiorrs apcl
<br />potenlial colrsequences, arrcl lllace tlrerrtr irt a ptrsiliori to nrake tlreir own cjecisiorr as to arr approp-rriare:
<br />course of aclion.
<br />Ctrnrnritrrrenl to Diversilri: att i,ipprer;ii.rtir:rrrrf iirt: irenriits ol a riiversc workplace anrj wiilitrUness to 1-l(rj
<br />aclions to enhance the diversily of \tJSU.
<br />-Abilit; tO I€i::Ltti lr'giu;liy ;tr:: ;rrlilu r\,(itrLl ,,i,,.,- jj iltru. lir uul)!idct nltgjf nOllve..nd dl\,utbe putSliuLttr.,,r
<br />p('i1irli.;n?]rir{,!:iii\ri,i1liilltf;li:;,1,,'trr.i.,'.-i,,'rjitlr,,j:tr,.jtflJsl
<br />-Abi:ii'i lo'ryt.rrk r:ilrcli','ely i;lrtl uiiir:i,..rrtli rri irrr.rlr srll. r;r ;;nri r:onflict :ilualir.rrrs.
<br />,'il-:,i,ii'itriiir,ulllt,i.ii.rsli.lri.lil ......r:r.;,i.,.r.,....1;,;,1,.,,.1... .,rr.>.
<br />fr()iTr tnuliiple ioUtcbs.
<br />At-rililiif,tr,Ot'k;,irrlrr:l.liitl;'1r:l:lji'tri'.,rlti,;:1,:...ri,,t,.:;i,r',,ritrtr.rrrt:it,rtrr
<br />-,r.i;r';iji'.,tir,r,,l,.',til,l' i,lrlr:7titr(::r.rii..LI r r r,rt.:.i.,,,
<br />-Hllilitlr to t,frLielslijftcl, rentcilrilrit ;r11ri i,,lk,L^.,,,,erlii,rl;lr,i,,,.,ri1lear irts:lrLtr-tiorrs.
<br />-Atrilii;,io corripletr..ar.sigrreri tils.ks t,rriiri;r.rt(iit (:r,l g,.rliLirrlston.
<br />Cur rerrlly:
<br />-Abiliiy to reason logically and make sourrd clecisiorrs, to consicler alterrrative anrJ diverse perspectives,
<br />to communicate effectively bolh orall'i ancl in v,rriting, lo ren-rain poised under all circumstances, and 10inleraci effectively wilh people in a positive manner lfral engenclers confidence ancl trust,
<br />-Abilitv lo work effec{ively arrd efiicientiy in higli stress and con{lict sjtualions.
<br />-Ability to simultaneously address nrultiple contplex problems.
<br />-Ai"rilily to multitask without loss oi efficiency or accuracy, ir-rclucling the ability lo perfornr muliiple duties
<br />from multiple sources.
<br />-Abilily 1o work and suslain attention wilh cli,etraclions and/or interrlrptions.
<br />-Abilily to inleract appropriately with a variely of indivicluals including custonrerslclients.
<br />-Ability to deal wilh people under adverscr circumslances.
<br />-Abiliiy io work as an inlegral parl of a team.
<br />-Ability to n.laintain regular attendance arrd be purrctr.ral.
<br />-Ability io undersland, renrember and follorv verbal and vrrri{ten instruciiorls.
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