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DocuSign Envelope lD: 55B85E9C-C664-43ED-90F6-98882715E28D AAXON 6 Master Services and Purchasing Agreement The Smart Transition Service includes: "Note: CEW Full Service packages for TASER 7 include Smart Weapon Transition Service instead of 1- Day Device Specific lnstructor Course Siqnal Sidearm lnslgllation Service. lf Agency purchases Signal Sidearm lnstallation Service, Axon will provide one day of on-site Services and one professional services manager and will cover the installation of up 100 Signal Sidearm devices per package purchased. Agency is responsible for providing an appropriate work area and ensuring all holsters that will have Signal Sidearm installed onto them are available on the agreed-upon installation date(s). lnstallation includes: 7 I Out of Scope Services. Axon is only responsible to perform the professionalservices described in the Quote and this Appendix. Any additional professional services are out of scope. The Parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in the charges or schedule. Deliverv of Services. Axon personnel will work Monday through Friday, 8:30 a.m. to 5:30 p.m., except holidays. Axon will perform all on-site tasks over a consecutive timeframe. Axon will not charge Agency travel time by Axon personnel to Agency premises as work hours. Access Comouter Svstems to Perform Services. Agency authorizes Axon to access relevant Alency computers and networks, solely for performing the Services. Axon will work to identify as soon as reasonably practicable resources and information Axon expects to use and will provide an initial itemized list to Agency. Agency is responsible for and assumes the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and consistency of all data, materials, and information supplied by Agency. $ite Preoaration. Axon will provide a hardcopy or digital copy of current user documentation for the Axon Devices ("User Documentation"). User Documentation will include all required environmental specifications for the professional Services and Axon Devices to operate per the Axon Device User Documentation. Before installation of Axon Devices (whether performed by Agency or Axon), Agency must prepare the location(s) where Axon Devices are to be installed ("lnstallation Site") per the environmental specifications in the Axon Device User Documentation. Following installation, Agency must maintain the lnstallation Site per the environmental specifications. lf Axon modifies Axon Device User Documentation for any Axon Devices under this Agreement, Axon will provide the update to Agency when Axon generally releases it 9 10 11 Title: Master Department: Legal servrces and Purchasing Agreement Version: 12.0 Release Date i L2/ LB / 2O2O TASER CEW inspection and device assignment Axon's on-site professional services team willperform functions check on all new TASER CEW Smart weapons and assign them to a user on Axon Evidence. Post go-live review For the CEW Full Service Package: On-site assistance included For the CEW Starter Package: Virtual assistance included. Axon's on-site professionalservices team will upload CEW firing logs to Axon Evidence from aIITASER EW Smart Wea that Archival of CEW Firing Logs ls models.newer Smart Return Axon's on-site teamservice shwill al oldprofessional back Axon'to heads uarters.ip weapons q wilAxon awith ofCertificate Destruction Removalof connection screws that affix a holster to a holster mount _Ploper placement of the Signal Sidearm Mounting Plate the holster and the mount Reattqchment of the !q!e!er to the mount using appropriate screws Functional of Signal Sidearm device Detween Axon ano Agency Page 14 of49