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Attachment A education, training, and research into Diversity, Equity, and Inclusion (DEI) and adopt the learning from that work in all its programs. HopeSource expects that employees, vendors, and subcontractors are sensitive to the culture, race and ethnicity, gender identity and sexual orientation, and the linguistic diversity within the populations served and will demonstrate behaviors and attitudes that enable them to work cross-culturally. HopeSource has invited Diversity, Equity, and Inclusion (DEI) consultants from The ReadySet to conduct a community forum and listening session that incorporates ally skills touchpoints, and will follow up with community groups to better understand barriers and biases of organizations and individuals. HopeSource will build capacity around DEI so that they continue to model diversity, equity, and inclusion for external stakeholders and communities and provide an equitable and inclusive environment for staff and partners. HopeSource will work with local leaders to move the following initiatives forward: conduct community forum and listening session incorporating ally skills touchpoints; ally skills workshops for HopeSource staff; and a more detailed ally skills workshop for the community. Ally skills workshop learning outcomes include telling the difference between allyship and being an accomplice; knowing how to intervene in workplace marginalization; empowered to speak up and respond when inequality occurs; understanding how to address and respond to workplace harm; exhibiting self-reflection as an alIy. 4. Housing Focused Services a. HopeSource will provide housing case management to residents that is driven by the needs ofthe resident, is flexible, uses a strengths-based approach and is focused on obtaining and maintaining housing. HopeSource will connect shelter residents to mainstream services including but not limited to behavioral health, chemical dependency, education or workforce training, employment services and permanent supportive housing. HopeSource case managers create housing stability plans, which can include connections for housing, food, transportation, mental and physical health, addiction counseling, legal advice, and employment and education coaching and case management. Case managers work with clients to identify solutions to other barriers to the achievement of employment, education, social connections, and basic needs, whose absence keeps them from increasing their long term and sustainable self-sufficiency. Case managers continue contact with clients utilizing Progressive Engagement principles, supplying only the amount of support required to move a household forward. Page 012