Laserfiche WebLink
• Local company (Poulsbo, WA) and easily accessible; other vendors out of state or country <br />• Used in local agencies (City of Ellensburg, Grant County, City of Wenatchee, Chelan County, <br />Douglas County, City of Yakima, Spokane County, Island County) with good reviews and allows <br />access to tips from experienced end users <br />• 6 month implementation <br />• Can be integrated with GIS and Laserfiche, with custom developed add-ons <br />• Mobile inspections application <br />• Customizable <br />• Advanced querying <br />• Robust web interface for customers and stakeholders provides access to up-to-date and real <br />time information on their projects <br />• Flexible form development using a user friendly interface <br />Cons <br />• Expensive annual maintenance (Sa as; average cost of the three top-rated vendors) <br />• Will replace modules developed in-house for CAMAS (including Cappuccino) and the public <br />website for inspection scheduling <br />SMARTGov vs. in-house developed solution <br />The team re-examined the comparison of SMARTGov to developing a solution in-house and identified <br />the following pros and cons: <br />SMARTGov Pros <br />• Quicker implementation (6 months vs 12+ months) <br />• Implementation team is well versed in permitting process and workflows <br />• Used in local agencies (City of Ellensburg, Grant County, City of Wenatchee, Chelan County, <br />Douglas County, City of Yakima, Spokane County, Island County) so extended support from other <br />users is available <br />• System usage monitoring/auditing <br />SMARTGov Cons <br />• Has an annual maintenance fee <br />• Less customizable <br />• Technical assistance is off-site and limited to specific hours <br />On premises vs. software as a service (SaaS, or cloud based) <br />Paladin offers SMARTGov installed in the cloud (Sa as) or on premises (in our data center). Staff <br />recommends the county select the SaaS option for the following reasons: <br />• Less up-front cost <br />• Quicker installation (halfthe time) <br />• Software updates are applied immediately <br />• Server maintenance and backups are performed by the vendor using Amazon Web Services <br />Page 4 of 10