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staff at the City of Ellensburg, who indicated that they were content with their transition to SMARTGov. SMARTGov was the highest rated software by staff during the county's RFP process in 2015. Staff heard that SMARTGov had made some improvements and updates to the software that would possibly address some of the original concerns about it. And, it was thought that implementation of SMARTGov could happen in a much more timely manner than the in-house option. Between November 2015 and May 2016, staff continued to explore SMARTGov as a potential new Plan A as well as consider different combinations of in-house solutions and SMARTGov among the various departments. Four different meetings and demos with SMARTGov representatives took place to address new developments, concerns, and questions; and the sponsors, Robin, Doc, and Jim, took the lead on keeping the process moving forward. Additionally, staff reached out to other jurisdictions using SMARTGov including the City of Ellensburg, Grant County, Island County, and the City of Fife. Questions and concerns were resolved regarding data storage, on-site hosting versus cloud hosting, report and query creation, remote accessibility, GIS integration, cost, and connectors with other systems. New Recommendation After the new research into SMARTGov, addressing staff questions and concerns, and weighing different options and priorities, the sponsors reached a decision to move forward with a new recommendation to the BOCC to award the original RFP to Paladin to use their SMARTGov software system. After meeting with them several times and talking to other counties, we determined that SMARTGov's flexibility, customizability, implementation timeliness, features, and accessibility for assistance will give the county what it needs for a permit software system. We are proposing a six month implementation timeline, an implementation plan that includes intensive training for all staff users, and the sponsors serving as co-project managers during implementation as well as ongoing usage. Community Development Services, Public Works, Fire Marshall's Office, Code Enforcement, Public Health, and the Assessor's Office will all use and have access to the SMARTGov software. Our recommendation to the BOCC is to award the RFP to Paladin for the SMARTGov software and instruct staffto work with Paladin on final cost estimates, implementation plan, and contracts. Why SMARTGov SMARTGov VS. other permitting software The team re-examined the comparison of SMARTGov to the other RFP submissions and identified the following pros and cons: Pros • Top rated by county staff of all RFP responses • Least expensive off-the-shelf licenses and 5 year overall cost of software that meets staff's requirements Page 3 of 10