Laserfiche WebLink
SMARTGov as they work with Paladin's implementation team to jointly complete the tasks . The staff's <br />involvement will minimize the learning curve and expedite work including: data validation, system <br />configuration, and acceptance testing. IT will work with the vendor and county staff on the connection <br />to the online software and the continued connectivity between the software and county systems, e.g., <br />GIS, Laserfiche, and COMPAS. The whole implementation process will be achieved through the <br />participation from the staff, and will require the eventual participation of all users . Paladin will work <br />with a users' group, staff participants representing the departments using the program. The users' group <br />will meet and work together with Paladin for data migration and in understanding the program. Post- <br />implementation the users' group will continue with representatives from participating departments who <br />will work and train together in learning to use the program . <br />Training <br />Staff will be trained, incrementally, during and after the implementation of the program . Initial training <br />will involve a main point of contact from each department and will involve the same individuals <br />throughout the initial training and implementation. This group will become the training users' group <br />who will function as a separate LEAN team advising managers for decisions being made . <br />An initial kickoff meeting will occur approximately 14 days after the program contract is agreed upon . At <br />this meeting the users' group and Paladin will establish a scope of work, deSignate county points of <br />contact, and establish a timeline, tasks and communication plan to bring back to the respective <br />departments. <br />Training commitment by the initial users' group is going to be essential. Schedul i ng conflicts, or <br />inconsistent attendance during training, will interrupt training and cause delays with the schedule . To <br />avoid these issues training times will be scheduled to enable all attendees' participation without <br />interruption. This may involve additional costs in overtime to coordinate schedules. <br />Six month time line <br />During the first month of the project, Paladin will work with county staff to review the scope, <br />schedule, and confirm all aspects of the Implementation Plan . Deliverables for Phase 1 include: <br />1. Kick -off Meeting <br />2. SMARTGov Demonstration Site (deployed for the County to begin familiarization) <br />3. Project Implementation Plan including: <br />a. Project Communication Plan including: list of roles, responsibilities, contact information, <br />status update procedures, and overall communication protocols <br />b. Project schedule, identifying work tasks and timelines <br />c. Task descriptions <br />d. List of on-site work requirements, including items such as work space, tra i ning room, <br />computer equipment, and network access rights <br />e. Training plan and schedule <br />f . Procedure for production deployment <br />Page 7 of 10