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Badger Meter BADGER METER BEACON AMA MANAGED SOLUTION MASTER AGREEMENT 3. MONTHLY BILLING DATA SERVICE PROMISE. Kittitas C'~ Ilj in \ \\ II .. ) I ! r", ,I 1' .... Badger Meter will use commercially reasonable efforts to fulfill the following Service Promise: • The BEACON AMA Managed Solution will successfully provide Monthly Billing Data for at least 97.0% of provisioned accounts at the time of billing request to the BEACON AMA Managed Solution. Definitions "Managed Solution" is a system that consists of a network deployment using fixed network and/ or cellular endpoints, where Badger Meter maintains the responsibility for managing the r e ading hardware and software for system operation over the Term of the Agreement. "Provisioned Accounts" are accounts with cellular or fixed network endpoints that are discovered by the network, fully able to communicate with the network, and completely entered correctly in the BEACON AMA Managed Solution. "Monthly Billing Data" is a valid meter reading obtained within three (3) days of the billing as performed through the BEACON AMA Managed Solution to provisioned accounts. CALCULATION of Monthly Billing Data Service Promise for Provisioned Accounts: Monthly Billing Data success rate is calculate d by the count of accounts in the billing cycle with meter read data within three (3) days ("Count of Billing Reads") divided by the number of active and Provisioned Accounts in the billing cycle (" Count of Total Billing Cycle"). Count of Billing Reads Count of Total Billing Cycle Where: "Count of Billing Reads" is the total number of accounts in the billing file with valid data that a billing quality reading is supplied for managed solution endpoints. "Count of Total Billing Cycle" is the total number of accounts with valid data in the billing file being processed for managed solution endpoints. ©2015 Badger Meter, Inc. Confidential and Proprietary to the extent permitted by law Page 27 of 32