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© Securus Technologies, Inc. - Proprietary & Confidential Securus Technologies, Inc. | 92 <br /> <br />A text based eMessage can be sent for one stamp. The inmate can reply when a family or friend <br />prepays for the reply (one additional stamp) which is a text only response back to the sender. A <br />photo can also be sent to the inmate from a mobile device camera or photo gallery for an additional <br />stamp. <br /> <br />Once an eMessage is sent all stamps associated with it are considered ‘used’. <br /> <br />The Facility <br />No new equipment is needed by the facility to use the eMessaging facility system. An existing PC <br />and internet connection is all that is required for staff to view, monitor and manage eMessages. The <br />eMessaging facility system is accessed through a seamless single sign on through SCP UI once the <br />new ‘eMessaging’ option under ‘Tools’ is selected. The facility maintains control of the public and <br />inmates and what’s permitted in inbound and outbound communications using the eMessaging <br />facility system. <br /> <br />All eMessages and photos are stored for the life of the contract and can be accessed at any time by <br />authorized staff personnel. <br /> <br />The facility benefits by increased communication between inmates and family and friends. <br />Decreased contraband and time savings of physical mail processing and delivery are also <br />considerations in deploying eMessaging. Written communication content and photos are now <br />stored digitally and can be accessed for analysis and investigation. Facility can earn a 20% standard <br />commission on eMessaging stamp usage and will view the commission report under the Facility <br />Portal. <br />The following are the foundational features for facilities of eMessaging: <br /> <br />Word Watch List <br />When a word watch list is activated by the facility, automated inspection techniques flag eMessages <br />catching words on incoming and reply messages and hold them in a ‘Security’ bucket for additional <br />review. Watch words are easily identified and highlighted in red for easy review and assessment. <br />The word watch list is customizable by staff and can be updated within seconds. <br /> <br />Inmate Watch List <br />Inmates can be added to a watch list so their messages can be routed to the ‘Security’ bucket for <br />additional review. Inmates can be deactivated and reactivated on the watch list by the facility at any <br />time. Activation logs show the history of watch list status changes by date, personnel and reason. <br /> <br />Sender Watch List <br />Family and friend names can also be added to a watch list so their messages can be routed to the <br />‘Security’ bucket for additional review. The public names can be deactivated and reactivated on the <br />watch list by the facility at any time and are also logged by status changes by date, personnel and <br />reason. <br /> <br />