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© Securus Technologies, Inc. - Proprietary & Confidential Securus Technologies, Inc. | 93 <br />Photos <br />eMessages with photos are typically flagged to be held for additional assessment in the ‘Security’ <br />bucket. Photo file types supported are .jpg, .jpeg and.png. Only the public is allowed to send a <br />photo and a single photo can be attached to a message for an additional stamp. <br /> <br />Automated Screening <br />With automated message screening all ‘clean’ messages that are not flagged by a person, word or <br />photo can be automatically sent to the recipient and always digitally stored for future viewing <br />through the life of the contract. Inmate replies process back through the same screening <br />technology. <br /> <br />Inmate Suspension <br />Facility staff can easily suspend and reactivate an inmate’s eMessaging privileges. A change log of <br />staff and reason for the status change is kept in the portal for easy history review. Family and friend <br />are informed before sending an eMessage to suspended inmates by a pop up message statin g the <br />inmate cannot receive eMessages at this time. Once reactivated, the public can again send <br />eMessages to the eligible inmate. <br /> <br />Message History <br />The facility can review all incoming and outgoing messages by inmate or the public and view any <br />message or photo from the list. This can be helpful for the facility to determine all of the inmates a <br />person from the public is communicating with as well as all of the people in the public who are <br />communicating with one inmate. <br /> <br />Search <br />Facility can search eMessages by inmate name or Inmate ID, by family and friend name or customer <br />ID, by date or letter ID. <br /> <br />Rejection Reason <br />When a facility rejects a message due to policy or inappropriate content staff selects a rejection <br />reason from a drop down menu, such as ‘Violence/Threats’ or ‘Gang activity’. These reasons can be <br />customized to suit specific facility tracking. Additional free text can be added to the sender if <br />desired. <br /> <br />Rejection Notification <br />Once a message is rejected a notification to the family and friends is automatically sent to their <br />eMessage inbox, with the subject line ‘Your message was rejected’. The reason for the rejection is in <br />the body of the eMessage. In the event the inmate reply is rejected, both the family and friend who <br />prepaid for the inmate reply and the inmate receive the rejection notification. <br /> <br />Inmates <br />Inmates will access eMessaging from existing ConnectUs sPhone XL and sPhone mini terminals as <br />well as SecureView community (shared) tablets. After inmate login, the new eMessaging app wil l be <br />visible and an inbox will be shown that indicates the number of inmate messages. There is no draft