SH26-008 TraCS - DSA- Kittitas County SO partially signed

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WSP Contract No.TRACS00259 For External Use Only: Attachment A: Statement of Work for Data Security Requirements e. The Agency will be responsible for all required hardware and software purchased for the Agency use of the TraCS application and the transmittal of electronic records to the WSP, including Agency personnel, operating, maintenance, and Records transmission costs. Any costs associated with the Agency interfacing with the TraCS database through JINDEX will be the responsibility of the Agency. 3. WSP Responsibilities a. The WSP will provide TraCS software to the Agency at no charge. Maintenance of the TraCS Client application is provided by a third -party vendor Technology Enterprise Group, Inc. (TEG) and the WSP, including maintaining TraCS baseline code, compliance with the business rules, Records formats, and standardized forms. the WSP will provide a secure environment for electronic Records, and retain these Records according to federal and state laws and regulations. the WSP will also provide the Agency with any evasive action required to protect the TraCS computing environment from significant risk. b. The WSP will -create LASA accounts, train the LASH; and assist the LASA in administration of agency accounts. c. The WSP will provide a change request/control process via the ServiceNow application; coordinate change requests describing issues or enhancements through the eTRIP Committee; and provide notification of application modifications at least 30 days in advance of implementation, unless the change is required for immediate security or compliance purposes. d. The WSP will transmit NOls and NOCCs to AOC, and transmit PTCRs to WSDOT and DOL via the JINDEX application. e. The WSP reserves the right to review and approve Agency equipment security measures and to suspend or withhold service if a security risk to the TraCS exists or if the Agency fails to correct a known security deficiency with a reasonable time. The WSP shall provide the Agency with written notice of the required correction and the reason for the suspension. Service will be restored upon correction of the security issue to the reasonable satisfaction of the WSP. This includes validation of current virus checking software packages. f. The WSP will provide system requirements to Agency during the application process and will answer questions when asked by the Agency regarding security and system requirements. g. The WSP will support eTRIP Committee sanctioned training. h. The WSP Information Technology Division Customer Services will provide first -level telephone support twenty-four (24) hours -a -day, seven (7) days -a -week to assist the Agency in resolving problems with the TraCS system. Agencies may call (360) 705-5999 to request support. This support is limited to resolutions for routine questions on the TraCS application and processes, including troubleshooting and password resets, and using pre -defined policies and procedures. Items not immediately resolved by the WSP/ITD/CSU will be escalated to the WSP/ITD/TraCS Support; this higher level of support is provided during regular business hours, Monday through Friday. 4. Use of Records Except as otherwise outlined in this Agreement or required by law, the Records provided by either Party shall be used and accessed only for the limited purposes of carrying out activities pursuant to this Agreement as described herein. The Records shall not be duplicated or disclosed to any third except as authorized in Section 6.1 of the Agreement. Each Party shall not use the Records provided for any purpose not specifically authorized under this Agreement. TraCS Data Sharing Agreement Approved by AGO 02/04/2026 Page 10 of 14