Laserfiche WebLink
PS-11121.1 <br />3 <br />OpenGov Statement of Work <br />1. Project Scope and Understanding <br />This Statement of Work (“SOW”) outlines the Professional Services OpenGov will <br />provide to County of Kittitas, WA (“Customer”) under the applicable Order Form. <br />Professional Services or technical requirements not listed in this SOW are out of <br />scope. <br />2. Exhibits <br />The following exhibits are incorporated by reference and are part of this SOW: <br />2.1. Exhibit 1: Implementation Activities <br />2.1.1. Procurement & Contract Management <br />2.2. Exhibit 2: Technical Requirements <br />2.2.1. Procurement & Contract Management <br /> <br />3. OpenGov Responsibilities <br />OpenGov will provide a framework for planning, communication, progress tracking, <br />and coordination for activities in Exhibit 1. In collaboration with Customer, OpenGov <br />will develop and maintain the Project Plan. The “Project Plan” is a detailed, living <br />document that defines how the project will be executed, including tasks, timelines, <br />milestones, and team assignments. OpenGov will monitor progress against the <br />Project Plan, coordinate adjustments to tasks and schedules as needed, and <br />conduct status meetings as agreed to by the parties. OpenGov will provide weekly <br />status reports, a Project Charter, and a RAID register (Risks, Actions, Issues, and <br />Decisions). The “Project Charter” is a high-level document outlining the project’s <br />purpose, goals, key stakeholders, success criteria, and major milestones. <br />4. Customer Responsibilities <br />The Customer will appoint a primary point of contact with authority to make binding <br />decisions (“Customer’s Project Manager”). This person will coordinate internal <br />resources, assign subject matter experts (“SMEs”), and oversee implementation. <br />Responsibilities include attending status meetings, making timely decisions, <br />providing requested information, escalating issues internally, and collaborating on <br />the Project Plan and Change Order process, if applicable. <br />Customer acknowledges that the success of this project is contingent on its full <br />participation. Customer must provide data within ten (10) business days of a <br />request, maintain consistent data formats and access throughout the project, and <br />allocate the necessary Customer resources and time to support deliverables and <br />meet agreed-upon timelines.