SHJ26-002 - Guardian RFID System Agreement Renewal - FULLY EXECUTED

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�g GUARD ANRF/D Authorized Customer Personnel necessary for GUARDIAN RFID to perform its obligations under this Agreement. (b) System Administrator. The Customer will name one or more primary system administrators to serve as a main point(s) of contact between the Customer and GUARDIAN RFID with respect to system administration (each, a "System Administrator'). At least one (1) System Administrator must be available at all times. The Customer will ensure that the System Administrators possess the appropriate technology and public safety knowledge and skills to perform this role sufficiently. (c) Hardware Installation. The Customer will be responsible for installing and maintaining all hardware not specified under this Agreement to be installed or maintained by GUARDIAN RFID. (d) Customer's Third -Party Software and Customer's Third -Party Hardware. The Customer will be solely responsible for obtaining, installing, maintaining, supporting, and updating the Customer's Third -Party Software and the Customer's Third -Party Hardware. The Customer expressly agrees that GUARDIAN RFID will have no responsibility under this Agreement for obtaining, installing, maintaining, supporting, or updating the Customer's Third -Party Software or the Customer's Third -Party Hardware. (a) Flow of Information. The Customer will be responsible for the accuracy and continuous flow of any information required from Customer's Third -Party Software and the Customer's Third -Party Hardware to the GUARDIAN RFID System that is required for the GUARDIAN RFID System to properly function. (f) Facility Condition. The Customer will be responsible for performing any actions not specifically delegated to GUARDIAN RFID under this Agreement that are required to keep the facility in sufficient condition for operation of the GUARDIAN RFID System, including, but not limited to, providing appropriate uninterrupted power, air conditioning, sufficient space, electrical drops, network and physical security, network equipment (including Wi-Fi), network drops, and other similar items. (g) System Configuration. The Customer will make appropriate subject matter experts available to perform GUARDIAN RFID System configuration tasks as assigned. (h) System Updates. The Customer will work in good faith to allow GUARDIAN RFID to timely install Updates as requested by GUARDIAN RFID. (i) Other Server Maintenance. Other than as provided in Section 6(b), the Customer is responsible for all general maintenance of the Customer's servers, including data backups, operating system updates, virus protection, database software updates, and other general performance of the Customer's servers. Q) Warranty Requests. The Customer will submit all Hardware warranty claims to GUARDIAN RFID for processing and managing, and promptly respond to any requests from GUARDIAN RFID for information or cooperation related to those warranty claims. (k) Third -Party Costs. The Customer will be solely responsible for any third -party costs related to the implementation of the GUARDIAN RFID System, The Customer expressly agrees that GUARDIAN RFID will have no responsibility under this Agreement for any third -party costs related to the implementation of the GUARDIAN RFID System, including, but not limited to, any third -party costs associated with the implementation of any of the Customer's Third -Party Software or the Customer's Third -Party Hardware. In addition, where the Customer chooses to change the configuration of any of the Customer's Third -Party Software or the Customer's Third - Party Hardware as such configuration existed as of the Effective Date (including, but not limited GUARDIAN RFID System Agreement Renewal 112 02020 GUARDIAN RFID. All rights reserved. GUARDIAN RFID is a U.S. registered trademark. Confidential & Proprietary. (Rev. 712020)