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h. These standards do not apply to Claims about which there is substantial evidence of fraud or <br />misrepresentation by Providers, facilities or Members, or instances where Health Plan has not been <br />granted reasonable access to information under Provider's control. <br />i. Health Plan and Provider are not required to comply with these terms and conditions of payment if <br />the failure to comply is occasioned by any act of God, bankruptcy, act of a governmental authority <br />responding to an act of God or other emergency, or the result of a strike, lockout, or other labor <br />dispute. <br />15. Notwithstanding any other provision of this Agreement, Provider is not required to grant Health Plan <br />access to health information and other similar records unrelated to Members. This provision shall not <br />limit Health Plan's right to ask for and receive information relating to the ability of Provider or facility to <br />deliver health care services that meet the accepted standards of medical care prevalent in the community. <br />16. Notwithstanding any other provision of this Agreement, any access Provider must grant Health Plan to <br />medical records for audit purposes must be limited to only that necessary to perform the audit. <br />17. Provider maintains a reciprocal right to audit Health Plan's denials of Provider's Claims when Health <br />Plan audits Provider's Claims. <br />18. In the event Provider participates in Health Plan's Medicare Programs, the following provisions shall <br />apply: <br />a. Provider shall make all of its "Relevant Records" available for inspection, examination and copying <br />by all federal and state agencies with regulatory authority over the subject matter of this Agreement. <br />Provider shall permit such inspection at Provider's place of business and at all reasonable times. <br />"Relevant Records" shall mean all books and records of Provider related directly or indirectly to the <br />goods and services furnished under the terms of this Agreement. Provider shall maintain such <br />Relevant Records for the period of time required by applicable federal and state statutes, but in no <br />event less than ten (10) years. This provision shall survive termination of the Agreement. (42 CFR <br />422.504(e)(2), 422.504(e)(3), 422.504(e)(4), and 422.504(i)(2)(ii)). <br />b. Provider shall comply with the confidentiality and enrollee record accuracy requirements set forth in <br />42 CFR 422.118. (42 CFR 422.504(a)(13)). <br />c. Provider agrees that under no circumstance shall a subscriber or enrollee in Health Plan's Medicare <br />Programs be liable to the Provider for any sums owed by Health Plan to Provider. (42 CFR <br />422.504(g)(1)(i) and 42 CFR 422.504(i)(3)(i)). <br />d. If Provider is delegated any of the activities or functions of Health Plan as required in its contract <br />with CMS, Provider agrees to comply with all applicable contractual provisions in the same manner <br />as if Provider had executed such contract with CMS directly. The activities or functions delegated to <br />Provider are set forth in the Agreement. In the event CMS or Health Plan determines, in its sole <br />discretion, that Provider has not performed the delegated activities or functions satisfactorily, the <br />delegated activities shall be revolted upon not less than five (5) days prior written notice. The <br />performance of such delegated activities shall be monitored by Health Plan on an ongoing basis, and <br />Provider shall cooperate with all reasonable requests made by Health Plan in order to accomplish <br />such monitoring. If Provider is delegated credentialing activities, Provider's credentialing process will <br />be reviewed and approved by Health Plan, and such credentialing process will be audited by Health <br />Plan on an ongoing basis; further, Provider agrees that its credentialing process will comply with all <br />applicable NCQA standards. (42 CFR 422.504(i)(3)(iii) and 422.504(i)(4)). <br />e. Provider agrees that any services it performs will be consistent with and comply with Health Plan's <br />contractual obligations with CMS. (42 CFR 422.504(i)(1) and 422.504(i)(3)(iii)). <br />f. In the event of termination of this Agreement or Health Plan's insolvency, Provider agrees to comply <br />with the continuation of benefits provisions included in the Provider Manual. (42 CFR <br />422.504(g)(2)). <br />MI-IWCBHSSCA.082025 Revised Aug 2025 (MHW) Page 11 of 12 <br />