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Docusign Envelope lD : 466EC56A-C2D4-4 1 E8-807 1 -87AAE 1 8EA6F6
<br />Copiers Notthwest Sales Order Master Terms and Conditions
<br />1. By SIGNTNG THIS SALES ORDER, THE BILL-TO OR pARENT COMPANY ON PAGE ONE OF THrS DOCUMENT AGREES THAT COPIERS
<br />NORTHWEST (CNW) WIrL KEEP rHrS DOCUMENT ON FrLE AS A MASTER TERMS AND CONDITIONS AND NOT REQUTRE ADDTTToNAL
<br />coplEs FoR AtL SUBSEQUENT EQUTPMENT ACQUTSITIONS By THE BILL-TO OR PARENT COMPANY. THE BItt-To oR PARENT COMPANY
<br />MAY RESTRICT FUTURE ACQUISTTIONS TO NAMED BUYERS AND/OR DOLLAR UMITATIONS BY FILLING OUT ADDITIONAL
<br />DOCUMENTATION THAT I5 SIGNED BY BOTH THE CUSTOMER AND AN OFFICER OF CNW. THE CUSTOMER UNDERSTANDS THAT THE
<br />MASTER TERMS AND CONDITIONS MAY BE PERIODICALLY UPDATED BY CNW AND ARE INCORPORATED INTO THE ORIGINAL MASTER.
<br />THE CUSTOMER CAN REQUEST A COpy oF THE CURRENT MASTER TERMS AND CONDTTTONS AT ANY TIME FROM THEIR ACCOUNT
<br />2. Copiers Northwest, Inc warrants that new equipment acquired pursuant to this equipment order will be free of defects in workmanship and materials for
<br />a period of ninety (90) days from the date of delivery. This warranty does not cover defects or damage resulting for in-transit handling, negligence or
<br />improper operation or maintenance of equipment'
<br />3. Should any failure to conform with this warranty appear within ninety (90) days, Copiers Notthwest, Inc. shall, upon notification, correct such
<br />nonconformity. Said correction, at Copiers Northwest, Inc.'s option, shall be made either by repairing any defective part or parts, or by making available a
<br />repaired or replaced Part.
<br />4. THIS WARMNTY IS IN LIEU OF AIL WARMNTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER
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<br />INFRINGEMENT, THIS WARMNTY DOES NOT COVER CONSEOUENTIAL DAMAGES.
<br />5. Customer warrants thai upon delivery they have examined the above described goods or a sample or model thereof. Customer does not rely on any
<br />warranty with regard to defecG which said examination, under the circumstances thereof, ought to have been revealed to them.
<br />6. No warranties have been made by Seller in reference to the above described goods unless expressly included in this written sales agreement between
<br />Customer and Seller.
<br />7. Copiers Nodhwest, Inc. shall have no obligation to install equipment accessories or to repair or replace equipment in the event that repair or replacement
<br />are required due to abuse, acciden! theft, or damage to the machine caused by repairs performed by someone other than an authorized Copiers Northwest,
<br />Inc representative.
<br />B. Smartboards and security products are sold "drop at door" and do not include on-site installation. Copiers NW can recommend a third party installer.
<br />9, All software, security, hardware and/or services installed at Customer's location are governed by the Manufacturer's licensing agreement. Maintenance of
<br />electronic submission constitutes delivery and all payment terms apply. Installatlon services sold on the Sales Order and/or provided in the Statement of
<br />Work in conjunction with software, security, and/or hardware sales are considered separate from the acquisition of the softurare, security, and/or hardware;
<br />these installation services are not required to be performed in full by the Vendor or Copiers Northwest and/or its affillates to constitute delivery.
<br />9.1 Without limiting the generality or provisions of section 9 above, in no event will Licensor or any other Licensor Indemnified Parties (including, without
<br />limitation, Licensorb Third-party Suppliers and Licensors), be liable to any Customer(s) or other Third Pa*ies for any damages whatsoever arising out of,
<br />based on or resulting from, any acts or omissions of Reseller and/or any of its Representatives in connection with advertising, marketinq and/or promoting
<br />the product, selling and/or distributing product licenses, providing related support services, to any Customer(s) and/or installing or using any of the softarare
<br />(or any component(s) thereoD including, without limitation, any such damages arising out, based on of or resulting from: (i) Reseller's failure to perform any
<br />of its covenants or obllgations under this agreement, or (ii) any repairs or alterations to any of the softivare (or any component(s) thereof) or any product
<br />done wititout Licensor's prior wriften approval.
<br />10. Changes in the operating environment including, but not limited to changes to operating system, network software, software application changes,
<br />hardware and software upgiades, etc. may result in the need for configuration adjustments or other network services to restore functional capabilities. Such
<br />services shall be billed at the then current rate of 998.00* per hour (Remote Suppoft) or $199.00* per hour (On-site NetworkTech Dispatched) or deducted
<br />from the customers pre-paid block time program, when applicable.
<br />11. Customer acknowledges that it is Custome/s responsibility to maintain a current backup of their program and data files to restore any lost data.
<br />Customer agrees that under no circumstances shall Copiers Northwest, Inc, be held responsible for any loss ofdata or any consequential damages.
<br />12. CNW will provide one installation connection per machine via the Remote Support Team (RST) included with the acquisition of your CNW copier, printer,
<br />scanner, or fax. The standard installation connection includes the current print drivers andlor any manufacturer-included standard scan utilities. Customer
<br />will provide an active network po4 adequate space for the MFP device(s), and a key contact for network installation support, workstation setup and print
<br />driver overview training, Customer also agrees to provide print server access for server based printer applications as well as all required network protocol
<br />information pertaining to the purchased options. If the customer requests an On-Site Network Technician to be dispatched for network assistance, the
<br />service call will be billed at $199.00* per hour and is not included in your lease or service agreement. CNW reseryes the right to send an on-site techniclan
<br />for specialty equipment installations such as production copiers and wide format printers and those installations will not be subject to chargeable service call'
<br />13. CNW, Inc. wlll provide Remote Support for the product at no charge as itemized A-C below. Some customer requests beyond the normal scope of items
<br />A-C may billed at the current rate of 998.00* per hour (Remote Support) or $199.00* per hour (On-site Network Tech Dispatched) or deducted from the
<br />customers pre-paid block time program, when applicable. CNW will provide hardware related support at no charge for the life of any machine acquired from
<br />CNW as long as it is continuously covered by a CNW Maintenance Agreement and Customer account is in good standing.
<br />The following list of Remote Support serulces are offered at no charge:
<br />A. Copying, and paper tray configuntlon as provided by the Manufacturer; does not include Third Party applicatlons or "line of business applications."
<br />B. Sendlng the Customer online links to self-install OEM drivers and software updates.
<br />C. The reconfiguration of the purchased/leased devlce network settings after a machine hard fallure.
<br />14. Copiers Northwest, Inc. is under no circumstances responsible for any data, documents, images, or any other information stored on or in the device, the
<br />device hard drive(s), or any memory module(s).
<br />*price is subject to change without notice; please inquire with your account manager or the Renote Seruice Team for cuffent rates.
<br />Revlslon 24.04
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