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Master Service Ag and Stmt of Work
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2025-07-15 10:00 AM - Commissioners' Agenda
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Master Service Ag and Stmt of Work
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Last modified
7/31/2025 9:37:34 AM
Creation date
7/31/2025 9:37:26 AM
Metadata
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Template:
Meeting
Date
7/15/2025
Meeting title
Commissioners' Agenda
Location
Commissioners' Auditorium
Address
205 West 5th Room 109 - Ellensburg
Meeting type
Regular
Meeting document type
Fully Executed Version
Supplemental fields
Item
Request to Acknowledge the Master Service Agreement and Statement of Work Language Line Phone Interpreting between Kittitas County Sheriff's Office and Language Line Services, Inc
Order
6
Placement
Consent Agenda
Row ID
133196
Type
Contract
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Language Line <br />Servlcee,Statement of l{Vork <br />LanguageLine@ PhonesM and lnSight Video lnterpreting@ <br />Panasoni@ Cordless Phone with Dual Handsets(c) PHONE INTERPRETING LEASED EQUIPMENT ADDITIONAL TERMS. Upon the <br />termination of the Agreement, Customer shall, at its cost, return the Equipment to Language <br />Line Services within thirty (30) days following the termination date. Customer acknowledges <br />that ownership of the Equipment remains with Language Line Services, and that the <br />Equipment must be returned upon the termination of the Agreement. lf Customer fails to <br />relurn the Equipment to Language Line Services within the 30-day period, Language Line <br />Services may invoice Customer $175.00 per oach equipment item not returned and <br />Customer agrees to pay that invoice within thirty (30) days of the invoice date.(d) PHONE INTERPRETING EQUIPMENT PURCHASES. Thefollowing Equipment ls available <br />for purchase from Languageline during the life of the agreement. Upon depletion of current <br />Equipment models and release of new Equipment models, updated pricing will automatically <br />apply. Purchased equipment is covered by a one-year replacement warranty from the <br />manufacturer. Standard rates at the time of purchase will apply. lf applicable, proof of sales <br />tax exemption must be provided to TaxDepartment@languageline,com and <br />Activations@languageline.com. Details will be avallable from your Account Executive. <br />lSolution Analog DualHandset Phone ............,$60.00 <br />lSolution Dual Handset lP Phone ............. $150.00 <br />Cordless Phone with Dual Handsets .......,.......,$125.00 <br />Panasonic Headset........$25.00 <br />Handsets,.........,.........$10.00 <br />Handset Splitters (price per unit)...$6.00 <br />Wall $plitters (price per unit)""""""""$6'00 <br />2, LANGUAGELINE INSIGHT VIDEO INTERPRETING <br />2.1. SCOPE OF WORK <br />(a) DESGRIPTION OF SERVIGES. Languageline will provide qualified and trained interpreters <br />for lnSight Video lnterpreting to facilitate effective communication between Customer's <br />service providers and Limited English Proficient (LEP) individuals by converting spoken or <br />signed language statements between English and another language. Equipment purchases <br />are optional" <br />(b) SERVICE DELIVERY. Services are delivered on-demand via a native iOS or Android <br />Application (the "App") or a Mac/PC using a Chrome, Edge, or Firefox browser. Each call <br />has full end-to-end encryption ensuring privacy. Services are available 2417 for ASL, <br />Spanish, Mandarin, Arabic, Polish, Cantonese, French, Korean, Portuguese, Vietnamese <br />and Russian, and during business or extended business hours for 30 or more additional <br />languages of lesser diffusion, <br />2,2. INSIGHT VIDEO INTERPRETING FEES(a) ACT|VATION........,,....,........Waived <br />tr Monthly Service Fee applied per Client ldentificaiion ("ClD") service account based on the <br />total number of activated devices: <br />Up to 10 Activated Devices .....,,...$30.00/month <br />Up to 100 Activated Devices $75,00/month <br />101+ Activated Devices <br />One-time Activation Foe applied per Customer for unlimited activated devices <br />,...,..,,..$2,500.0O/one-time fee(b) PER MINUTE USAGE FEES for LanguageLine lnSight Video lnterpreting <br />OR <br />o <br />Languago <br />Tlers Languages Per Minute Gharge <br />1 Sign Language $2.e5 <br />2 Spanish $1,85
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