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Language Line
<br />Servlees,Statement of Work
<br />LanguageLine@ PhonesM and In$ight Video lnterpreting@
<br />Client Name ("Cu$tomer"): Kittitas County Sheriff's Office -
<br />Jail
<br />Client # (if applicable): 933057
<br />This Statement of Work is subJect to the Master $ervice Agreement between Customer and Language Line
<br />Services, lnc. ("Languagelino"). This document is the sole document that reflects pricing for these servlces
<br />and must be signed by an authorized representative from the Customer. Pricing is only approved upon a
<br />signature by an authorized officer of Languageline. Pricing changes, if any, will be reflected on next
<br />month's invoice.
<br />1, LANGUAGELINE PHONE INTERPRETING
<br />1.1. SCOPE OF WORK(a) DESCRIPTION OF SERVICES. Languageline will provide qualified and trained lnterpreters
<br />for Phone lnterpreting to facilitate effective communication between Cu$tomer's service
<br />providers and Limited English Proficient (LEP) individuals by converting spoken language
<br />statements between English and another language.(b) SERVICE DELIVERY. Services are delivered on-demand via telephone, as initiated by
<br />Customer's service providers and invoiced monthly following service delivery, Services are
<br />available twenty-four (24) hours a day; seven (7) days a week; 365 days a year, inoluding
<br />holidays, in over 240 spoken languages.
<br />1.2. PHONE INTERPRETING FEES(a) lNlTlAL ENROLLMENT including Client ldentification ("ClD") service accounts ,...... Waived(b) ADDITIONAL SERVIGE ACCOUNTS after initial enrollment, per CID ..,WaMed
<br />(c)
<br />(d)
<br />(e)
<br />(0
<br />MONTHLY MINIMUM per CID ...,.Waived
<br />PLATFORM ACCESS FEE per ca||.......,....... ,,Waived
<br />THIRD PARTY DIAL OUT FEE per cal1..,,,.....,,... ........,.,.....Waived
<br />TELECOMMUNICATION SURCHARGE in accordance with the Telecommunications Act of
<br />1996...,,.Waived(g) OPTIONAL INTERPRETER APPOINTMENT AT SPECIFIC TIME, See 1,2(h) for Per
<br />Minute Usage Fees, No additional fees apply to schedule an interpreter appointment.
<br />Cancellation fee for any cancelled or mlssed appointment ,$200,00(h) PER MINUTE USAGE FEES for Languageline Phone and lnSight Audio lnterpreting
<br />,'.3. PHONE INTERPRETING EQUIPMENT(a) OPTIONS AND DFFINITIONS. Equipment purclrase and lease options are available for the
<br />equipment identified below for use with the Phone lnterpreting services. All Equipment
<br />requests must be submitted in writing over the term of this Agreemen( and the approprlate
<br />fees will apply.(b) PHONE INTERPRETING EQUIPMENT LEASE FEES. A monthly lease fee per unit applies,
<br />and the Equipment remains the property of Languageline. The monthly fee covers the cost
<br />of equipment programming and providing any necessary replacemonts and maintenance.
<br />lSolutionrM Analog Dual Handset Fhone.,..,.. .,..,$4:50
<br />lSolution Dual Handset lP Phone ,$12.50
<br />Language
<br />Tiers Languages Per Mlnute Charge
<br />1 Spanish $0,9e
<br />2 Chinese (Mandarin and Cantonese), French, Japanese, Korean,
<br />Russian, and Vietnamese $0.e8
<br />3 Armenian, German, Haiiian Creolo, ltalian, Cambodian (Khmer),
<br />Polish, and Portuguese $0,98
<br />4 Farsi, Tagalog, Thai, Urdu, and all other languages $0,98
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