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SHJ25-012 LANGUAGE LINE SOW - PARTIALLY EXECUTED
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2025-07-15 10:00 AM - Commissioners' Agenda
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SHJ25-012 LANGUAGE LINE SOW - PARTIALLY EXECUTED
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Last modified
7/10/2025 12:05:03 PM
Creation date
7/10/2025 12:04:17 PM
Metadata
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Meeting
Date
7/15/2025
Meeting title
Commissioners' Agenda
Location
Commissioners' Auditorium
Address
205 West 5th Room 109 - Ellensburg
Meeting type
Regular
Meeting document type
Supporting documentation
Supplemental fields
Item
Request to Acknowledge the Master Service Agreement and Statement of Work Language Line Phone Interpreting between Kittitas County Sheriff's Office and Language Line Services, Inc
Order
6
Placement
Consent Agenda
Row ID
133196
Type
Contract
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TMSerm"vlce's',Tn�c.- <br />Statement of Work <br />LanguageLine® Phone"' and lnSight Video Interpreting® <br />other than LanguageLine. LanguageLine will enroll LanguageLine-Owned iPads in <br />LanguageLine's MDM (Mobile Device Management) system. As a condition of the lease on <br />LanguageLine-Owned Equipment, location services must be enabled "on" at all times, with <br />"Always Allow Location Access" selected within the Hub application. Customer agrees that <br />Equipment will be kept only at the Customer locations listed in this Agreement, or as <br />otherwise mutually agreed by LanguageLine and Customer in writing. From time to time, <br />upon twenty-four (24) hours' notice to Customer, LanguageLine, during a Customer's regular <br />business hours, may enter the Customer's premises where the Equipment is located to <br />inspect and maintain Equipment. Customer hereby agrees to such inspection by <br />LanguageLine and agrees to provide such support and cooperation as is requested by <br />LanguageLine. Customer assumes and bears all risk of loss and/or damage of Equipment, <br />other than normal wear and tear, from the time that Equipment is delivered until returned to <br />LanguageLine following the expiration of this Agreement. Customer will be charged and <br />agrees to pay for any lost, stolen, or damaged Equipment. LanguageLine reserves all rights <br />and remedies to re -take possession of the Equipment if Customer fails to pay any undisputed <br />invoiced amounts owed hereunder. <br />LIMITED WARRANTIES FOR EQUIPMENT. LanguageLine warrants that Equipment shall <br />be free from defects in materials and workmanship, except that all warranties are waived if <br />(i) the Equipment has been altered or modified or the App, Equipment or components thereof <br />are used other than as authorized under this Agreement, or (ii) the Equipment has been used <br />by a person or entity other than the Customer or other permitted users. LANGUAGELINE <br />DISCLAIMS ANY AND ALL OTHER WARRANTIES, INCLUDING ALL IMPLIED AND <br />EXPRESS WARRANTIES OF EVERY KIND AND NATURE. Customer agrees that the sole <br />and exclusive remedy for breach of warranty, damages or loss relating to Equipment is <br />limited to the repair or replacement of the Equipment. Customer waives any and all legal <br />claims for damages in connection with the Equipment. <br />3. OTHER FEES <br />3.1. FINANCE FEE. Finance fee is applied to any past due balance. Interest will accrue from the date <br />on which payment is due at a rate equal to the lesser of 1.5% per month or the maximum permitted <br />by applicable law. <br />3.2, OPTIONAL PAPER INVOICE. Electronic invoices are provided at no charge. Paper invoice fee is <br />applied if a paper invoice is required by the Customer........................................................... $1.75 <br />3.3. OPTIONAL CUSTOMIZATIONS <br />(a) Report configuration per hour $250.00 <br />(b) Report maintenance per month $30.00 <br />(c) Training assistance on site per day per training $500.00 <br />(d) Training materials development per hour $179.00 <br />© 2025 Language Line Services, Inc. • 1 Lower Ragsdale Oriva, Bldg. 2 • Monterey, CA 93940 - www.LarguageLine.com • CONFIDENTIAL INFORMATION • REV 2.10.25 • 5 <br />
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