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Statement of Work <br />LanguageLine@ Phones" and InSight Video Interpreting@ <br />Panasonic® Cordless Phone with Dual Handsets ... ...................... .......................... ..... $10.50 <br />(c) PHONE INTERPRETING LEASED EQUIPMENT ADDITIONAL TERMS. Upon the <br />termination of the Agreement, Customer shall, at its cost, return the Equipment to Language <br />Line Services within thirty (30) days following the termination date. Customer acknowledges <br />that ownership of the Equipment remains with Language Line Services, and that the <br />Equipment must be returned upon the termination of the Agreement. If Customer fails to <br />return the Equipment to Language Line Services within the 30-day period, Language Line <br />Services may invoice Customer $175.00 per each equipment item not returned and <br />Customer agrees to pay that invoice within thirty (30) days of the invoice date. <br />(d) PHONE INTERPRETING EQUIPMENT PURCHASES. The following Equipment is available <br />for purchase from LanguageLine during the life of the agreement. Upon depletion of current <br />Equipment models and release of new Equipment models, updated pricing will automatically <br />apply. Purchased equipment is covered by a one-year replacement warranty from the <br />manufacturer. Standard rates at the time of purchase will apply. If applicable, proof of sales <br />tax exemption must be provided to TaxDepartment@languageline.com and <br />Activations@languageline.com. Details will be available from your Account Executive. <br />1 Solution Analog Dual Handset Phone ................ ................................................ I— ..... $60.00 <br />1Solution Dual Handset IP Phone ....................................... ..................................... ...$150.00 <br />Cordless Phone with Dual Handsets .................................... ................................. ............. $125.00 <br />Panasonic Headset......................................................... ........................................... .... $25.00 <br />Handsets.............. ............................................................................. ............. ................ $10.00 <br />Handset Splitters (price per unit) ......................................... ...................... ................. I ... .$6.00 <br />Wall Splitters (price per unit).......................................................................... ....$6.00 <br />2. LANGUAGELINE INSIGHT VIDEO INTERPRETING <br />2, 1. SCOPE OF WORK <br />(a) DESCRIPTION OF SERVICES. LanguageLine will provide qualified and trained interpreters <br />for InSight Video Interpreting to facilitate effective communication between Customer's <br />service providers and Limited English Proficient (LEP) individuals by converting spoken or <br />signed language statements between English and another language. Equipment purchases <br />are optional. <br />(b) SERVICE DELIVERY. Services are delivered on -demand via a native iOS or Android <br />Application (the "App") or a Maii using a Chrome, Edge, or Firefox browser. Each call <br />has full end -to -end encryption ensuring privacy. Services are available 2417 for ASL, <br />Spanish, Mandarin, Arabic, Polish, Cantonese, French, Korean, Portuguese, Vietnamese <br />and Russian, and during business or extended business hours for 30 or more additional <br />languages of lesser diffusion. <br />2.2. INSIGHT VIDEO INTERPRETING FEES <br />(a) ACTIVATION................................................................................................................Waived <br />❑ Monthly Service Fee applied per Client Identification ("CID") service account based on the <br />total number of activated devices: <br />Up to 10 Activated Devices...............................................................................$30.00/month <br />Up to 100 Activated Devices............................................................................ $75.00/month <br />101 + Activated Devices ............... .......................................... ........................... $200.00/month <br />OR <br />❑ One-time Activation Fee applied per Customer for unlimited activated devices ...................... <br />............... .......... .................................................................................... $2,500.00lone-time fee <br />(b) PER MINUTE USAGE FEES for LanguageLine InSight Video Interpreting <br />Language <br />Tiers <br />Languages <br />Per Minute Charge <br />1 <br />Sign Language <br />$2.95 <br />2 <br />Spanish <br />$1,85 <br />©2025 Language Line services, Inc. • 1 Lower Ragsdale Drive, Bldg. 2 • Monterey, CA 93940 • www,Lang uageLine_corn • CONFIDENTIAL INFORMATION • REV 2.10.25 • 2 <br />