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5.25 Pharmacy Preauthorization and Emergency Fill Requirements. Provider and Wellpoint shall each comply with <br />all applicable pharmacy preauthorization and emergency requirements of the Government Contract and WAC <br />284-170-470, including but not limited to compliance with the following: <br />(a) Disclose if the provider or pharmacy has the right to make a prior authorization request; and <br />(b) Provide that if Wellpoint or Provider requires the authorization number to be transmitted on a <br />pharmaceutical claim, the issuing party will provide the authorization number to the billing pharmacy. <br />The authorization number will be communicated to the billing pharmacy after approval of a prior <br />authorization request and upon receipt of a claim for that authorized medication. <br />(c) The prior authorization determination must be transmitted to the requesting party and must include <br />the information about whether a request was approved and if the request was made by the pharmacy, <br />notification will additionally be made to the prescriber. <br />(d) Wellpoint and Provider acknowledge and agree that Wellpoint shall authorize an emergency fill by <br />the dispensing pharmacist and approve the claim payment. An emergency fill is only applicable when: <br />(1) The dispensing pharmacy cannot reach Wellpoint's prior authorization department by <br />phone as it is outside of that department's business hours; or <br />(2) Wellpoint is available to respond to phone calls from a dispensing pharmacy regarding a <br />covered benefit, but Wellpoint cannot reach the prescriber for full consultation. <br />(a) Drug Utilization Review Process Provider agrees to comply with Wellpoint's drug utilization review <br />process, including but not limited to, the exception rule (ETR) process as outlined in the provider <br />manual and on Wellpoint's website. <br />5.26 Potentially Preventable Readmissions. If applicable, to facilitate care transitions for Medicaid Members, <br />Provider and Wellpoint shall comply with all Potentially Preventable Readmission ("PPR") requirements, as <br />set forth in the Government Contract and WAC 182-550-2900 and 182-550-3000. Consistent with the PPR <br />provisions of the Government Contract, Wellpoint and Provider shall work together to facilitate care transitions <br />for Medicaid Members and Provider shall be responsible for ensuring completion of the following: (a) discharge <br />screenings, (b) discharge/care plans, (c) discharge education, and (d) follow up care after discharge, including <br />for mental health services, as applicable. In addition, for high risk members, Provider will allow Wellpoint or <br />Wellpoint's designee to assist with the coordination of planning, including visiting the Medicaid Member. <br />5.27 Reporting. Provider shall submit to Wellpoint all reports and clinical information required by Regulatory <br />Requirements or otherwise reasonably requested by Wellpoint. <br />5.27.1 If Provider is a Certified Behavioral Health Agency (BHA), Provider must comply with behavioral <br />health reporting requirements, including Service Encounter Reporting Instructions ("SERI"). Provider <br />must report behavioral health supplemental transactions to Wellpoint as set forth in the provider <br />manual(s), or as required under applicable Regulatory Requirements. <br />5.28 Provider Insurance Coverage. In addition to the Provider Insurance provision in the Agreement, Provider, at <br />all times during the term of this Agreement, shall: <br />5.28.1 Maintain professional liability insurance; including maintaining such tail or prior acts coverage <br />necessary to avoid any gap in coverage for claims arising from incidents occurring during the term <br />of this Agreement. Such insurance shall (1) be obtained from a carrier authorized to conduct business <br />in the jurisdiction in which Provider operates; (11) maintain minimum policy limits equal to <br />$5,000,000.00 per occurrence and $10,000,000.00 in the aggregate for acute care hospitals and <br />$1,000,000.00 per occurrence and $3,000,000.00 in the aggregate for other providers; and (Ili) <br />include coverage for the professional acts and omissions of Provider and any employee, agent or <br />other person for whose acts or omissions Provider is responsible. <br />5.28.2 Maintain general comprehensive liability insurance from a carrier authorized to conduct business in <br />the jurisdiction in which Provider operates, in amounts required under Regulatory Requirements. <br />Said insurance shall cover Provider's premises, insuring Provider against any claim of loss, liability, <br />or damage caused by or arising out of the condition or alleged condition of said premises, or the <br />furniture, fixtures, appliances, or equipment located therein, together with the standard liability <br />Washington Enterprise Provider Agreement Medicaid Attachment 25 1183932156 <br />Washington, <br />© 2024 July— Wellpoint Inc. 05/0512025 <br />