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5.16 Monitoring. Provider agrees to Wellpoint monitoring Provider's performance on an ongoing basis and subject <br />to formal review, which review shall be accordance with a periodic schedule established by HCA consistent <br />with industry standards and Regulatory Requirements. Formal review must be completed no less than once <br />every three years and must identify deficiencies or areas for improvement and provide for corrective action in <br />accordance with 42 CFR 438.230(b). <br />5.17 Provider to Monitor Quality. Provider shall maintain a quality assurance system to monitor the quality of <br />services delivered under this Attachment and initiate corrective action where necessary to improve quality of <br />care, in accordance with that level of care which is recognized as acceptable professional practice in the <br />respective community in which the Provider practices and/or the standards established by the Medicaid <br />Program or its designee. <br />5.18 Medicaid Member Rights. Notwithstanding anything to the contrary in this Agreement, Provider agrees to <br />observe, protect and promote all rights of Medicaid Members as patients in accordance with all applicable <br />laws, Government Contract and Agency requirements. Provider shall provide any information that a Medicaid <br />Member needs in order to decide among all relevant treatment options. <br />5.19 Program Integrity Requirements. Provider shall comply with Wellpoinfs HCA approved program integrity <br />policies and procedures and the program integrity requirements of the Government Contract, including but not <br />limited to compliance with section 1902(a)(68) of the Social Security Act, 42 C.F.R. § 438.610, 42 C.F.R. §455, <br />42 C.F.R. §1000 through 1008 and Chapter 182-502A WAC. If Provider is defined as a subcontractor under <br />the Government Contract, Provider shall verify that services billed by Provider were actually provided to <br />Medicaid Members and shall conduct ongoing analysis of utilization, claims, billing and/or encounter data to <br />detect overpayments and including audits and investigations of Provider's subcontractors and downstream <br />entities. <br />5.20 Enrollee Self Determination. Provider shall obtain informed consent prior to treatment from Medicaid <br />Members, or persons authorized to consent on behalf of a Medicaid Member, and shall comply with the <br />provisions of the Natural Death Act (RCW 70.122) and state and federal Medicaid rules concerning advance <br />directives, and, when appropriate, inform Medicaid Members of their right to make anatomical gifts. <br />5.21 Enrollee Self -Referral. Provider understands and agrees that Medicaid Members have the right to self -refer <br />for certain services to participating or non -participating local health departments and participating or non- <br />participating family planning clinics paid through separate arrangements with the State of Washington. The <br />services to which a Medicaid Member may self refer include: (i) including family planning services and <br />sexually -transmitted disease screening and treatment services provided at participating or nonparticipating <br />providers, including but not limited to family planning agencies, such as Planned Parenthood; (ii) <br />immunizations, sexually -transmitted disease screening and follow-up, immunodeficiency virus (HIV) <br />screening, tuberculosis screening and follow-up, and family planning services through and if provided by a <br />local health department; (iii) immunizations, sexually transmitted disease screening, family planning and <br />mental health services through and if provided by a school -based health center; and (iv) all services received <br />by American Indian or Alaska Native enrollees under the Special Provisions for American Indians and Alaska <br />Natives subsection as set forth in the Government Contract. <br />5.22 Solvency Requirements. If Provider is at financial risk, as defined in the Government Contract, Wellpoint shall <br />establish, enforce and monitor solvency requirements that provide assurance of Provider's ability to meet its <br />obligations. Furthermore, Provider acknowledges that Wellpoint shall annually conduct surveys of Medicaid <br />Members' satisfaction with Provider in accordance with Government Contract requirements, which surveys <br />shall to be provided to HCA or Medicaid Members upon request. <br />5.23 Subrogation. Provider acknowledges and agrees that it shall subrogate to the State of Washington for all <br />criminal, civil and administrative action recoveries undertaken by any government entity, including, but not <br />limited to, all claims Wellpoint or Provider have or may have against any entity that directly or indirectly <br />receives funds under the Government Contract including, but not limited to, any health care provider, <br />manufacturer, wholesale or retail supplier, sales representative, laboratory, or other provider in the design, <br />manufacture, marketing, pricing, or quality of drugs, pharmaceuticals, medical supplies, medical devices, <br />durable medical equipment, or other health care related products or services. <br />5.24 Assignment. Notwithstanding Section 9.2 of the Agreement, this Agreement may not be assigned by either <br />party without the consent of HCA. <br />Washington Enterprise Provider Agreement Mediceld Attachment 24 1183932156 <br />82024 July— Wellpoint Washington, Inc. 05/05/2025 <br />