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o The first survey is open June 1-June 30 and is for our voucher program clients or <br /> family members.We aim to get feedback about accessing services and resources <br /> from the Kittitas County Veterans Program to help improve the services we provide <br /> to Veterans and their families. <br /> o The second survey will be released later this summer.This survey is for any Kittitas <br /> County Veteran or their family members and will allow us to receive feedback on: <br /> ■ Basic Demographics <br /> ■ Do they know where we are/how to access us <br /> ■ Any issues accessing resources/what resources they are utilizing <br /> • Each quarter the Washington State Department of Veteran's Affairs provides data on claim <br /> submissions and progress.The table below outlines the hard work of our Veteran Services <br /> Officers Timothy and Ed. <br /> WDVA Quarter 3(January-March) Data for Kittitas County Veteran Services Program <br /> Data Point Individual claims Issues Rated by Issues Granted by VA FYTD Earnings <br /> submitted VA <br /> A specific The VA has approved the <br /> condition or <br /> request within a specific claimed condition, <br /> A formal confirmed that it is service- The ongoing total of <br /> application filed claim.One claimconnected,assigned a financial benefits <br /> Definition <br /> by a veteran for VA can contain disability rating,and has awarded in the <br /> several distinct <br /> benefits. medical or authorized current fiscal year. <br /> benefits/payment <br /> benefit-related <br /> accordingly. <br /> issues. <br /> Q3 total 29 102 69 $ 555,464.15 <br /> Administration <br /> The front desk staff are now working on cross training in some of the department wide work: <br /> • Colleen Hauser will be working on training to become one of the department's Public <br /> Disclosure Officers/Records Officers. Katie Odiaga and Candi Blackford are excited to give <br /> another staff an opportunity to learn the ins and outs of this position and to have back up. <br /> We can never have enough back up in this department. <br /> • Nicole Paxton is workingwith Candi Blackford on the department contracting process. As <br /> we grow,we need more contracts. So having back up in this area will be helpful. <br /> 28 <br />