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(section 1.4.1.2) and permanent housing (section 1.4.2). Emergency shelter is not allowable. <br />HEN facility support must be proportionally billed according to an estimate of the number of HEN <br />households expected to occupy the facility. <br />6.2.4 Maintenance Activities vs. Building Rehabilitation <br />Building maintenance is an allowable facility support expenses. <br />Maintenance activities include cleaning activities; protective or preventative measures to keep a <br />building, its systems, and its grounds in working order; and replacement of existing appliances or <br />objects that are not fixtures or part of the building. Maintenance activities should fix, but not make <br />improvements that would add value to the building. <br />Maintenance activities do not include the repair or replacement of fixtures or parts of the building. A <br />fixture is an object that is physically attached to the building and cannot be removed without damage <br />to the building. Fixtures also include, but are not limited to, kitchen cabinets, built in shelves, toilets, <br />light fixtures, staircases, crown molding, sinks and bathtubs. Maintenance activities do not include the <br />installment or replacement of systems designed for occupant comfort and safety such as HVAC, electrical <br />or mechanical systems, sanitation, fire suppression, and plumbing. <br />Building rehabilitation and capital improvements are not allowable facility support expenses. <br />These typically include those items that are done building -wide or affect a large portion of the property <br />such as roof replacement, exterior/interior common area painting, major repairs of building <br />components, etc. See Appendix F: Examples of Maintenance Activities. <br />6.3 Operations <br />Operations expenses are directly attributable to a particular program or to the homeless crisis <br />response system. <br />✓ Salaries and benefits for staff costs directly attributable to the program or to the homeless <br />system, including but not limited to program staff, information technology (IT) staff, human <br />resources (HR) staff, bookkeeping staff, and accounting staff. <br />✓ Office space, utilities, supplies, phone, internet, and training related to grant management <br />and/or service delivery/conferences/travel and per diem. <br />✓ Equipment up to $5,000 per grant period unless approved in advance by Commerce. <br />6.3.1 Homeless Crisis Response System Expenses <br />✓ Point -in -Time counts <br />✓ Annual report/housing inventory <br />✓ Local homeless plans <br />✓ Coordinated entry planning, implementation and operations <br />✓ State data warehouse and Homeless Management Information System <br />✓ Interested landlord list and landlord outreach activities <br />✓ Participation in local Continuum of Care <br />6.3.2 Program Expenses <br />✓ Intake and assessment, including time spent assessing a household, whether or not the <br />Page 1 29 <br />