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FF <br />�4udil; Results <br />• Analyze processes, performance and costs. Document and analyze the <br />full permit process to reveal trends and prioritize improvements for <br />predictability and efficiency. <br />We found all six audited governments applied four of the six practices during the <br />audit period of 2019-2022, while most had not fully implemented the other two <br />practices. Governments that were already conducting most permit reviews within <br />the 120-day target might not improve performance dramatically by employing <br />additional leading practices. Nonetheless, periodically analyzing their permitting <br />processes for opportunities to refine them will likely prove helpful. Those <br />governments struggling to meet and improve permitting times can benefit most <br />from implementing all six practices. <br />Exhibit 10 summarizes our assessment of the six audited governments' adoption of <br />these leading practices; check marks show the practice was fully adopted. <br />Exhibit 10 - Mixed performance in implementing three of six leading practices <br />1. Ensure complete applications and verify V/ `/ ✓ <br />required items are present at submittal <br />2. Build mutual understanding of the ✓ `/ ✓ <br />process between employees and applicants <br />3. Engage stakeholders early to avoid ✓ <br />rework later <br />4 Use Information technology to improve V/ Partial Partial <br />communication <br />5. Systems for staffing flexibility X Partial Partial `/ Partial X <br />to maintain performance during <br />high volume periods <br />6. Analyze process, performance, and costs <br />for improved predictability and efficiency <br />Sources; Auditor evaluation of local government information. <br />Partial X X X Partial Partial <br />Growth Management Act Audit Results ; 28 <br />