4-8-2024_PW SS Briefings (3) - Laserfiche WebLink

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..n, 3EKXPX"rXTA0 COUNTY DEPARTMENT OF PUBLIC WORKS M WASC10°"*' Mark R.Cook,PE Director March 26,2024 Ms.Carolyn Cato Senior Performance Auditor I Office of the Washington State Auditor Insurance Building PO Box 4002I Olympia,WA 98504-0021 RE: Kittitas County Permitting Audit Proposed Action Addressing Deficiencies Dear Ms.Cato: We have reviewed the State Auditor's Office recommendations resulting from our GMA Permit Timeliness Performance Audit—Kittitas County,and we offer the following response to audit recommendations. 1. Staff Improver]Use of SMARTGOV Permitting Software 2024 Work Program. Criteria No.4—Implementation of leading practice to help meet the 120-day requirement. Kittitas County utilizes SMARTGOV as our permitting software. This software issues permits and allows staff the ability to track project performance timelines with the software package. The audit affirms the need for management to instill accurate data uploads into the software by permitting staff. To that end,management will convey our value for timely use of the software,particularly when stopping the permit process owing to applicant performance issues.Management recognizes the need to accurately track applicant performance and the need to pause permitting timelines due to poor or non- existent applicant response. 2. Continuous Improvement--2024 Building and Land Use Flow Charts Criteria No.4—Implementation of leading practice to help meet the 120-day requirement. We have produced draft process flow charts documenting the building permit and common land use processes. Pending final acceptance by the Board of County Commissioners,these flow charts will be finalized and be made available on the Community Development Services website and be made available on the permit counter. 411 N.Ruby St,Suite#1 TEL (509)962-7523 Ellensburg,WA 98926 FAX (509)962-7663 Growth Management Act - Agency Response 45