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Analyze processes,performance and costs.Document and analyze the <br /> full permit process to reveal trends and prioritize improvements for <br /> predictability and efficiency. <br /> We found all six audited governments applied four of the six practices during the <br /> audit period of 2019-2022,while most had not fully implemented the other two <br /> practices.Governments that were already conducting most permit reviews within <br /> the 120-day target might not improve performance dramatically by employing <br /> additional leading practices.Nonetheless,periodically analyzing their permitting <br /> processes for opportunities to refine them will likely prove helpful.Those <br /> governments struggling to meet and improve permitting times can benefit most <br /> from implementing all six practices. <br /> Exhibit 10 summarizes our assessment of the six audited governments'adoption of <br /> these leading practices;check marks show the practice was fully adopted. <br /> Exhibit 10- Mixed performance in implementing three of six leading practices <br /> Wittitas Snohomish <br /> Le ading practice 1111gW_ Betlinghann County Richland Shorellne County Vancouver <br /> 1.Ensure complete applications and verify ✓ <br /> required items are present at submittal <br /> 2.Build mutual understanding of the ✓ <br /> process between employees and applicants <br /> 3.Engage stakeholders early to avoid V/ V/ r/ <br /> rework later <br /> 4 Use information technology to improve r/ Partial Partial <br /> communication <br /> 5.Systems for staffing flexibility X Partial Partial r/ Partial X <br /> to maintain performance during <br /> high volume periods <br /> 6.Analyze process,performance,and costs Partial X X X Partial Partial <br /> for improved predictability and efficiency <br /> Sources:Auditor evaluation of local government information. <br /> Growth Management Act Audit Results ; 28 <br />