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Master Services and Purchasing Agreement for Agency <br /> Title: Master Services and Purchasing Agreement between Axon and Agency <br /> Department: Legal <br /> Version: 19.0 <br /> Release Date: 8/18/2023 Page 18 of 40 <br />Axon Auto-Tagging Appendix <br />If Auto-Tagging is included on the Quote, this Appendix applies. <br />1. Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to interact with Agency’s <br />Computer-Aided Dispatch ("CAD") or Records Management Systems ("RMS"). This allows end users to auto- <br />populate Axon video meta-data with a case ID, category, and location-based on data maintained in Agency’s CAD or <br />RMS. <br />2. Support. For thirty (30) days after completing Auto-Tagging Services, Axon will provide up to five (5) hours of remote <br />support at no additional charge. Axon will provide free support due to a change in Axon Evidence, if Agency maintains <br />an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change is required because <br />Agency changes its CAD or RMS. <br />3. Changes. Axon is only responsible to perform the Services in this Appendix. Any additional Services are out of scope. <br />The Parties must document scope changes in a written and signed change order. Changes may require an equitable <br />adjustment in fees or schedule. <br />4. Agency Responsibilities. Axon’s performance of Auto-Tagging Services requires Agency to: <br />4.1. Make available relevant systems, including Agency’s current CAD or RMS, for assessment by Axon (including <br />remote access if possible); <br />4.2. Make required modifications, upgrades or alterations to Agency’s hardware, facilities, systems and networks <br />related to Axon’s performance of Auto-Tagging Services; <br />4.3. Provide access to the premises where Axon is performing Auto-Tagging Services, subject to Agency safety and <br />security restrictions, and allow Axon to enter and exit the premises with laptops and materials needed to <br />perform Auto-Tagging Services; <br />4.4. Provide all infrastructure and software information (TCP/IP addresses, node names, network configuration) <br />necessary for Axon to provide Auto-Tagging Services; <br />4.5. Promptly install and implement any software updates provided by Axon; <br />4.6. Ensure that all appropriate data backups are performed; <br />4.7. Provide assistance, participation, and approvals in testing Auto-Tagging Services; <br />4.8. Provide Axon with remote access to Agency’s Axon Evidence account when required; <br />4.9. Notify Axon of any network or machine maintenance that may impact the performance of the module at Agency; <br />and <br />4.10. Ensure reasonable availability of knowledgeable staff and personnel to provide timely, accurate, complete, and <br />up-to-date documentation and information to Axon. <br />5. Access to Systems. Agency authorizes Axon to access Agency’s relevant computers, network systems, and CAD <br />or RMS solely for performing Auto-Tagging Services. Axon will work diligently to identify the resources and information <br />Axon expects to use and will provide an initial list to Agency. Agency is responsible for and assumes the risk of any <br />problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and consistency <br />of all data, materials, and information supplied by Agency.