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Tor <br /> CURRENT STATE <br /> e,� <br /> D� 'r <br /> ItiITTTT.�S CUUMTY <br /> ➢ Previous leadership failures and a lack of consistent processes across Current/Anticipated IT Projects <br /> the department have degraded our capabilities and ability to effectively Known Major Projects 2024 <br /> serve the county Computer Rotation 160 machines x 4 hours avemachine =640 hours <br /> Core Switch Rotation 6 switches <br /> ➢ Historical staffing issues have compounded our ability to effectively Server Rotation (Cayenta) 4 servers <br /> respond to service requests and projects, leading to a buildup of MFA .all users <br /> backlogged work (This is particularly the case within the Business UPS replacement line conditioners 20+ <br /> Application Services Division) <br /> Known Major Projects By 2025 <br /> ➢ New IT leadership continues to rebuild the organization with a focus on WiFi upgrade <br /> customer service, relationship management, shared understanding and KittitasCounty.gov implementation <br /> employee support/wellness. CAMAS rebuild (dependent on Cayenta upgradefERP) <br /> Public Website rebuild <br /> Current Items: WIP and in Queue <br /> Access Switch Rotation 20+ <br /> Division Under 8 hours 8 to 40 hours Over 40 hours Division Totals Finalize Records Management Processes in Laserfiche and Databases - Countywide <br /> Support Desk 50 10 10 70 <br /> NetarkfSvstem 81 52 24 107 Disaster Recovery <br /> Advanced Storage Solution <br /> Business Applications/GIS 16 42 47 105 <br /> Sub Totals 1 971 1041 81 <br /> Total 282 <br /> Page 5 of 8 NOTICE:All documents prepared, owned, used, or retained by Kittitas County are public records and <br /> Information Technology"Study session Staff Report", 8/28/2023 may be subject to disclosure pursuant to the Public Records Act(RCW 42.56) <br />