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r <br />Bill Population <br />Utility Bill Population <br />Enrollment Completion <br />and <br />Ongoing Support <br />Energy Data Team will import utility <br />bill data into the client's database as <br />it is made available by the utility <br />vendors received for historical and/ <br />or ongoing population within 20 <br />business days for historical bill data <br />and 10 business days for ongoing bill <br />data from being posted by vendor. <br />Energy Data Team will import utility <br />bill data into the client's database as <br />it is made available by the client for <br />historical and/or ongoing population <br />within 30 business days for historical <br />bill data and 10 business days for <br />ongoing bill data from being posted <br />to Share File by the client. <br />Energy Data Team will work to <br />resolve any issues that arise during <br />import of historical or ongoing utility <br />bill population. <br />• Confirm goals defined during Kickoff <br />Call have been met <br />• Client will contact the Company, Inc. <br />Legendary Support Team if bill data <br />is missing or imported incorrectly <br />through phone or email. <br />• Company Support by Phone: <br />1-877-655-3833 <br />• Company Support by <br />Email: su000rtPdudesolutions.com <br />(mailto:suonort(adudesolutions.com) <br />Special Conditions for Utility Bill Population <br />Client Project Lead <br />Energy Data Team <br />Client Project Lead <br />Implementation Specialist <br />The Utility Bill Population Service is subject to additional terms that include the following: <br />Login Requirements: The client must provide usernames, passwords and billing statements for utility <br />accounts. <br />UBP Agreement Term: The term of this agreement is to exist and continue for one year which is to <br />begin at the date of the acceptance of this proposal. <br />Invoice: The invoice is sent when the Utility Bill Population service is launched and the support phase of <br />the process is started. <br />13 <br />