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DocuSign Envelope lD: 6E39B049-F9FB-4568-8844-67D824308E87 Master Services and Purchasing Agreement between Axon and Agency (Online) Technology Assurance Plan Appendix lf Technology Assurance Plan ("TAP") or a bundle including TAP is on the Quote, this appendix applies. 1 IAP Warranly. l|g fne warranty is an extended warranty that starts at the end of the 1-year Hardware Limited Warranty. 2 9Ticer Lafetv Plqn. lf Agency purchases an Oflicer Safety Plan ("OSP"), Agency will receive the deliverables detailed in the ciuote. Agency must accefit delivery oi 'tnJ rASER cEW and accessories as soon as available from Axon. 3 9SP 7 Term, OSP 7 begins after Axon ships the Axon Body 3 or TASER 7 hardware to Agency. tf Axon ships in the first half of the month, OSP 7 starts the 1st of the foltowing month. I nx6n siips in the second half of the month, OSP 7 starts the 1Sth of the following montfi fOSp 7 Term"). 4 TAP BWQ Ueqrade. lf Agency has no outstanding payment obligations and purchased TAp, Axon will provide Agency a new Axon body-worn camera CBWC Upgrade") as sc'heduled in the duote. lf Agency purchased TAP Axon will provide a BWC Upgrade that is the same or like Axon Device, at Axon's option. Axon makes no guarantee the BWG Upgrade will utilize the same accessories or Axon Dock. 5 TAP Dock Uporade. lf Agency has no outstanding payment obligations and purchased TAp, Axon will provide Agency a new Axon Dock as scheduled in the Quote ("Dock Upgrade"). Accessories associated with any Dock Upgrades are subject to change at Axon discretion. Dock Upgrades will only include a new Axon Dock bay configuration unless a new Axon Dock core is requiiel for BWC compatibility. lf Agency originally purchased a single-bay Axon Dock, the Dock Upfrade will be asingle'bay Axon Dock model that is the same or like Axon Device, at Axon's optTon. lf Agency originally purchased a multi-bay Axon Dock, the Dock Upgrade will be a multi-bayAxon Oock tnat is the same or like Axon Device, at Axon's option. 6 Upqrade Delav. Axon may ship the BWC and Dock Upgrades as scheduled in the euote without prior confirmation from Agency unless the Parties agree in writing othenrvise at least 90 days in advance. Axon may ship the final BWC and Dock Upgrade as scheduled in the euote 60 days before the end of the Subscription Term without prior confirmation from Agency. 7 Uoqrade Chanqe. lf Agency wants to change Axon Device models for the offered BWC or Dock Upgrade, Agency must pay the price difference between the MSRP for the offered BWC or Dock Upgrade and the MSRP forthe model desired. lf the modelAgency desires has an MSRP less than the MSRP of the offered BWC Upgrade or Dock Upgrade, Axon will not provide a refund. The MSRP is the MSRP in effect at the time of the upgrade. I Return of OriqinSl.Axon Device. Within 30 days of receiving a BWC or Dock Upgrade, Agency must return the original Axon Devices to Axon or destroy the Axon Devices and provide a certificate of destruction to Axon including serial numbers for the destroyed Axon Devices. lf ngency does not return or destroy the Axon Devices, Axon will deactivate the serial numbers for tne nxoh Devices received by Agency. 9 Termlnation. lf.Agency s payment for TAP, OSP, or Axon Evidence is more than 30 days past due, Axon may terminate TAP or OSP. Once TAP or OSP terminates for any reason:9.1 TAP and OSP coverage terminate as of the date of termination and no refunds will be given.9.2 Axon will not and has no obligation to provide the upgrade Models.9.3 Agency must make any missed payments due to the termination before Agency may purchase any future TAP or OSp. TASER 7 Appendix I tne: Department: rYraster 5ervtces ano Pu Legal Version:1,0 Release Date; 3/3L/ZQZL AAXON Agreemenr Delween AXon a nq Agency (unilneJ Paga 14 of 47