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DocuSign Envelope lD: 6E39B049-FgF8-4568-8844-67D824308E87 Master Seruices and Purchasing Agreement between Axon and Agency (Online) Smart Tra Service includes *Note:Service packages for TASER 7 include Smart Wea pon Transition Service instead of 1- Day Device Specific lnslructor Course. $ional ,$ideafr,n lnstallation Service. lf Agency purchases Signal Sidearm lnstallation Service, Axon will provide one day of on-site Services and one professionil services manager and will cover the installation of up 100 Signal Sidearm devices per package purchased. Ageniy is responsible for providing an appropriate work area and ensuring all holsters that will nlve -Signal bidearm installed onto them are available on the agreed-upon installation date(s). lnstallation includes: 10 Out pf Scone Services. Axon is only responsible to perform the professional services described in the Quote and this Appendix. Any additional professional services are out of scope. The parties must document scope changes in a written and signed change order. Changes may require an equitable adjustment in the charges or schedule. Delivqry 9f.Services. Axon personnel will work Monday through Friday, 8:30 a.m. to 5:30 p.m., except holidays. Axon will perform all on-site tasks over a consecutive timeframe. Axon will not charge Agency traveltime by Axon personnel to Agency premises as work hours. Acceqg.Comouter Svstems to. Perform Services. Agency authorizes Axon to access relevant Agency computers and networks, solely for performing the Services. Axon willwork to identifo as :9on_ as reasonably practicable resources and information Axon expects to use and will provide an initial itemized list to Agency. Agency is responsible for and assumes the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, compleieness, and consistency of all data, materials, and information supplied by Agency. 11 Site Preo.aration. Axon will provide a hardcopy or digital copy of cunent user documentation for the. Axon Devices ("User Documentation"). User Documentation will include all required environmental specifications for the professional Services and Axon Devices to operate per the Axon Device User Documentation. Before installation of Axon Devices (whether performed by Agency or Axon), Agency must prepare the location(s) where Axon Devices are to be installed("lnstallation Site") per the environmental specifications in the Axon Device User Documentation. Following installation, Agency must maintain the lnstallation Site per the environmentat specifications. lf Axon modifies Axon Device User Documentation for any Axon Devices under this Agreement, Axon will provide the update to Agency when Axon generally releases it Agjeptance. When Axon completes professional Services, Axon wilt present an acceptance form("Acceptance Form") to Ag91cy. Agency will sign the Acceptince Form acknowtedging completion. lf Agency reasonably believes Axon did not complete the professional Service! ii AAXON 6 7 8 I 12 ilqe: Master Department: Legal >ervtce Version: 1,0 Release Dale; 3/3L/2O2L For the CEW Full Service Package: On-site assistance included. Post go-llve Forthe GEW Virtual assistance included. TASERon-sAxon's ite teamservices uwill CEWprofessional Axontopload fromEvidence alllogsfiring CEW that with Smartnewer models. Archivalof GEW Axon's on-site professional service team will ship all old weapo ns back to Axon's headquarters. Axon will orovide Aqencv with a Certifi cate of Destruction Return of Old Weapons of that affix a holster mount of the Sidearm Plate the and the of the the mount screws Functionaltesti of Sidearm device s anct PUrcnastng Agreement oerween Axon ano Agency (Untine) Page 12 of 47