Laserfiche WebLink
DocuSign Envelope lD: 6E398049-FgFB-4568-8844-67D824308E87 <br />AAXCN Master Services and Purchasing Agreement <br />between Axon and Agency (Online) <br />Professional Services Appendix <br />Utilization of Services. Agency must use professional services as outlined in the euote and this <br />Appendix within 6 months of the Effective Date. <br />BWC Full Service includes advance <br />4 consecutive days of on-site service <br />to assess Agency's deployment and <br />requires more than 4 consecutive on- <br />Service <br />1 <br />2 <br />lnstructor-led setup of Axon View on smartphones (if applicable) <br />Configure categories and custom roles based on Agency need <br />Register cameras to Agency domain <br />Troubleshoot lr issues with Axon Evidence and Axon Dock ("Dock") access <br />a <br />a <br />a <br />a <br />a <br />System set up and conflguration <br />One on-site uded <br />Work with Agency to decide the ideal location of Docks and set configurations on Dock <br />Axon Evidence using admin credentials from Agency <br />to include phvsical mountino of docks <br />o <br />a <br />a <br />Authenticate Dock with <br />On-site assistance. not <br />Dock configuration <br />r Provide considerations for the establishment of video policy and system operations best <br />practices based on Axon's observations with other agencies. Discuss the importance of entering metadata in the field for organization purposes and other <br />best practice for digital data managementr Provide referrals of other agencies using the Axon camera devices and Axon Evidence. Recommend rollout plan based on review of shift schedules <br />Best practice implementatlon planning session <br />of security, roles & permissions,forandexplanationStep-by-step Agency's configuration <br />retention&and Axonfor <br />Axon instructor n the Tra iner) <br />tor instructorsin-house who canTraining AxonAgency's camera Axonandsupportcy'sAgen Evidence <br />tntra needs Axonafter fulfihas itslled contractualing on-site obligations <br />System Admin and hooting tra <br />assistance <br />Tailored workflow instruction for lnvestigative Units on sharing Cases and Evidence with localprosecuting agencies <br />Evidence sharing nrng <br />r Assistance with device set up and configuralion <br />End user training and support sessions <br />a on device and <br />lmplementation document packet <br />Axon Evidence administrator guides, camera i mplementation guides, network setup guide, sample <br />and & <br />3 Bgdv-Worn Gamera Starter Service (BWG Starterl. BWC Starter includes advance remoteproject planning and configuration support and one day of on-site Services and a professional <br />sgrvice_s manager to work closely with Agency to assess Agency's deployment and determine <br />which Services are appropriate. lf Aggncy requires more than 1 dby of on-iite Services, Agency <br />must purchase additional on-site services. The BWC starter options include: <br />Tiue: <br />Department: <br />Mas[er servtces and Pu <br />Legal <br />Version: 1.0 <br />Release Datez 3/ 3t/2l2t <br />Agreement Detween Axon ano Agency (unilne) <br />Page 10 of47