Laserfiche WebLink
DocuSign Envelope lD: 55885E9C-C664-43ED-90F6-9BB82715E28D <br />AAXCN <br />1 <br />2 <br />3 <br />4 <br />Master Services and Purchasing Agreement <br />Axon Auto-Tagging Appendix <br />Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to <br />interact with Agency's Computer-Aided Dispatch ('CAD') or Records Management Systems ('RMS"). <br />This allows end users to auto-populate Axon video metadata with a Glse lD, category, and location- <br />based on data maintained in Agency's CAD or RMS. <br />Suoport. For thirty days after completing Auto-Tagging Services, Axon will provide up to 5 hours <br />of remote support at no additional charge. Axon will provide free support due to a change in Axon <br />Evidence, so long as long as Agency maintains an Axon Evidence and Auto-Tagging subscription. <br />Axon will not provide support if a change is required because Agency changes its CAD or RMS. <br />Chanoes. Axon is only responsible to perform the Services in this Appendix. Any additional <br />Services are out of scope. The Parties must document scope changes in a written and signed <br />change order. changes may require an equitable adjustment in fees or schedule. <br />Aqencv Resoonsibilities. Axon's performance of Auto-Tagging Services requires Agency to:4.1 Make available relevant systems, including Agency's current CAD or RMS, for assessment <br />by Axon (including remote access if possible);4.2 Make required modifications, upgrades or alterations to Agency's hardware, facilities, <br />systems and networks related to Axon's performance of Auto-Tagging Services;4.3 Provide access to the premises where Axon is performing Auto-Tagging Services, subject <br />to Agency safety and security restrictions, and allow Axon to enter and exit the premises <br />with laptops and materials needed to perform Auto-Tagging Services;4.4 Provide all infrastructure and software information (TCP/IP addresses, node names, <br />network configuration) necessary for Axon to provide Auto-Tagging Services;4.5 Promptly installand implement any software updates provided by Axon;4.6 Ensure that all appropriate data backups are performed;4.7 Provide assistance, participation, and approvals in testing Auto-Tagging Services;4.8 Provide Axon with remote access to Agency's Axon Evidence account when required;4.9 Notify Axon of any network or machine maintenance that may impact the performance of <br />the module at Agency; and4.10 Ensure reasonable availability of knowledgeable staff and personnel to provide timely, <br />accurate, complete, and up{o-date documentation and information to Axon. <br />Access to Svstems. Agency authorizes Axon to access Agency's relevant computers, network <br />systems, and CAD or RMS solely for performing Auto-Tagging Services. Axon will work diligenfly <br />to identify as soon as reasonably practicable resources and information Axon expects to use and <br />will provide an initial list to Agency. Agency is responsible for and assumes the risk of any problems, <br />delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and <br />consistency of all data, materials, and information supplied by Agency. <br />TiUe servrces ano Purcnasing <br />5 <br />Department: Legal <br />Version: 12.0 <br />Release Date: l2l L8/2O2O <br />oerween Axon ano Agency <br />Page 19 of49