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DocuSign Envelope lD: 55B85E9C-C664-43ED-90F6-9888271 5E28D DocuSign Envelope lD: 8047460F-8F1D-4553-A887-86518835E6AD AAXCN Master Services and Purchasing Agreement 1 Axon Aware Appendix This Axon Aware Appendix applies to both Axon Aware and Axon Aware plus. Axon Aware Subscription Term. lf Agency purchases Axon Aware as part of a bundled offering, the Axon Aware subscription begins on the later of the (1) start date of that bundled offering, or (2) date Axon provisions Axon Aware to Agency. lf Agency purchases Axon Aware as a standalone, the Axon Aware subscription begins the later of the (1) date Axon provisions Axon Aware to Agency, or (2) first day of the month following the Effective Date. The Axon Aware subscription term will end upon the completion of the Axon Evidence Subscription associated with Axon Aware. Scope of Axon Awar-e.. The scope of Axon Aware is to assist Agency with real-time situational awareness during critical incidents to improve officer safery effectiveness, and awareness.'ln the event Agency uses Axon Aware outside this scope, Axon may initiate good-faith discussions with Agenry on upgrading Agency's Axon Aware to better meet Agency's needs. LTE Requirements. Axon Aware is only available and usable with an LTE enabled body-worn camera. Axon is not liable if Agency utilizes the LTE device outside of the coverage area or if the LTE carrier is unavailable. LTE coverage is only available in the United States, including any U.S. territories. Axon may utilize a carrier of Axon's choice to provide LTE service. Axon may change LTE carriers during the Term without Agency's consent. Axon Aware Service Li{nilations. Agenry acknowledges that LTE service is made available only within the operating range of the networks. Service may be temporarily refused, interrupted, or limited because of: (a) facilities limitations; (b) transmission limitations caused by atmospheric, terrain, other natural or artificial conditions adversely affecting transmission, weak batteries, system overcapacity, movement outside a service area or gaps in coverage in a service area and other causes reasonably outside of the carrier's control such as intentional or negligent acts of third parties that damage or impair the network or disrupt service; or (c) equipment modifications, upgrades, relocations, repairs, and other similar activities necessary for the proper or improved operation of service. Partner networks are made available as-is and the carrier makes no warranties or representations as to the availability or quality of roaming service provided by carrier partners, and the carrier will not be liable in any capacity for any errors, outages, or failures of carrier partner networks. Agency expressly understands and agrees that it has no contractual relationship whatsoever with the underlying wireless service provider or its affiliates or contractors and Agency is not a third-party beneficiary of any agreement between Axon and the underlying carrier. Termination. Upon termination of this Agreement, or if Agency stops paying for Axon Aware or bundles that include Axon Aware, Axon will end LTE service. Add -on Services Appendix 2 3 4 5 Title: Master servtces and Purchasing Agreeme Department: Legal Version: 9.0 Release D ate | 4 / t7 /2020 oetween Axon and Agency Page 21 of33