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DocuSign Envelope lD: 8047460F-BF1D-4553-A887-86518835E6AD <br />AAXON <br />11 <br />12 <br />13 <br />Master Services and Purchasing Agreement <br />delays, losses, claims, or expenses resulting from the content. accuracy, completeness, and <br />consistency of all data, materials, and information supplied by Agency. <br />Site Preparation. Axon will provide a hardcopy or digital copy of current user documentation for <br />the Devices ("User Documentation"). User Documentation will include all required environmental <br />specifications for the professional Services and Devices to operate per the Device User <br />Documentation. Before installation of Devices (whether performed by Agency or Axon), Agency <br />must prepare the location(s) where Devices are to be installed ("lnstallation Site") per the <br />environmental specifications in the Device User Documentation. Following installation, Agency <br />must maintain the lnstallation Site per the environmental specifications. lf Axon modifies Device <br />User Documentation for any Devices under this Agreement, Axon will provide the update to Agency <br />when Axon generally releases it. lf Axon modifies Device User Documentation for any Devices under <br />this Agreement, Axon will provide the update to Agency when Axon generally releases it <br />Acceptance. When Axon completes professional Services, Axon will present an acceptance form <br />("Acceptance Form") to Agency. Agency will sign the Acceptance Form acknowledging completion. <br />lf Agency reasonably believes Axon did not complete the professional Services in substantial <br />conformance with this Agreement, Agency must notify Axon in writing of the specific reasons for <br />rejection within 7 calendar days from delivery of the Acceptance Form. Axon will address the issues <br />and re-present the Acceptance Form for signature. lf Axon does not receive the signed Acceptance <br />Form or written notification of reasons for rejection within 7 calendar days of delivery of the <br />Acceptance Form, Axon will deem Agency to have accepted the professional Services. <br />Agency Network. For work performed by Axon transiting or making use of Agency's network, <br />Agency is solely responsible for maintenance and functionality of the network. ln no event will Axon <br />be liable for loss, damage, or corruption of Agency's network from any cause. <br />I itle: Master servrces and purcnasrng Agreement <br />Department: Legal <br />Version: 9.0 <br />Release Date : 4/ 17 /2O20 <br />Detween AXon ano Agency <br />Page 13 of33