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DocuSign Envelope lO. 90428523 58ES 448A 9484 474FCDA78600 AaxoN 2 3 Master Services and Purchasing Agreement Axon Fleet Appendix Acency Responsibilities. Agency must ensure its infrastructure and vehicles adhere to the minimum requirements to operate Axon Fleet as established by Axon during the on-site assessment at Agency and in any technical qualifying questions. lf Agenry's representations are inaccurate, the Quote is subject to change. CradlePoint. lf Agenry purchases CradlePoint Enterprise Cloud Manager, Agency will comply with CradlePoint's end user license agreement. The term of the CradlePoint license may differ from the Axon Evidence Subscription. CradlePoint installation is outside the scope of this Agreement. lf Agenry requires CradlePoint support, Agency will contact CradlePoint directly. Third-party lnstaller. lf Agency (a) installs Axon Fleet and related hardware without "train the trainer" Services from Axon; (b) does not follow instructions provided by Axon during train the trainer; or (c) uses a third-party to install the hardware (collectively, "Third-party Installer"), Axon will not be responsible for Third-party lnstaller's failure to follow instructions relating to installation and use of Axon Fleet. Axon will not be liable for the failure of Axon Fleet hardware to operate per Axon's specifications or damage to Axon Fleet hardware due to a Third-party lnstaller. Axon may charge Agency if Axon is required to (a) replace hardware damaged by Third-party lnstaller; (b) provide extensive remote support; or (c) send Axon personnel to Agency to replace hardware damaged by Third-party lnstaller. Wireless Offload Software. 4.1. License Grant. Axon grants Agency a non-exclusive, royalty-free, worldwide, perpetual license to use Wireless Offload Software ("WOS"). "Use" means storing, loading, installing, or executing WOS solely for data communication with Axon Devices for the number of licenses purchased. The WOS term begins upon the start of the Axon Evidence Subscription. 4.2. Restrictions. Agency may not: (a) modify, alter, tamper with, repair, or create derivative works of WOS; (b) reverse engineer, disassemble, or decompile WOS, apply any process to derive the source code of WOS, or allow others to do so; (c) access or use WOS to avoid incurring fees or exceeding usage limits; (d) copy WOS in whole or parq (e) use trade secret information contained in WOS; (0 resell, rent loan or sublicense WOS; (g) access WOS to build a competitive device or service or copy any features, functions or graphics of WOS; or (h) remove, alter or obscure any confidentiality or proprietary rights notices (including copyright and trademark notices) of Axon or Axon's licensors on or within WOS. 4.3. Updates. lf Agency purchases WOS maintenance, Axon will make updates and error corrections to WOS ("WOS Updates") available electronically via the lnternet or media as determined by Axon. Agency is responsible for establishing and maintaining adequate lnternet access to receive WOS Updates and maintaining computer equipment necessary for use of WOS. The Quote will detail the maintenance term. 4.4. WOS Support. Upon request by Axon, Agency will provide Axon with access to Agency's store and fonrrard servers solely for troubleshooting and maintenance. Wireless Microphone. The Axon Fleet Wireless Microphone subscription is a 5-year term. lf this Agreement terminates for any reason before the end of the 5 years, Agency must pay the remaining MSRP for the Wireless Microphone, or if terminating for non-appropriations, return the Wireless Title: Master Services ano Purcnastng Agreement between Axon and Agency Department: Legal Version:8.0 Release Date: 7I/8/2019 Page 18 of 32 4 5