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OocuSign Envelope lD:9D428523 5BE5 448A 9484 474FCDA78600 AnxoN Master Services and Purchasing Agreement Professional Services Appendix 1 Utilization of Services. Agency must use pre-paid professional services as outlined in the Quote and this Appendix within 6 months of the Effective Date. 2 Body-Worn Camera Full Service (BWC Full Service). BWC Full Service includes 4 consecutive days of on-site service and a professional services manager to work with Agency to assess Agency's deployment and determine which on-site services are appropriate. lfAgency requires more than 4 consecutive on- site d are BWC Full Service ns include: 3 Body-Worn Camera 1-Day Service (BWC 1-Day), BWC 1-Day includes one day of on-site Services and a professional services manager to work closely with Agency to assess Agency's deployment and determine which Services are appropriate. lf Agency requires more than 1 day of on-site services, additional on-site assistance is $2,500 per day. The BWC 1-Day options include: I tde; Master Department: Legal ano Purcnasrng Agreement Detween AXon and Agency Version:8.0 Release Date: I I /8 /2019 Page I oI 32 System set up and configuration . Setup Axon View on smartphones (if applicable) r Configure categories and custom roles based on Agency need. Register cameras to Agency domain . Troubleshoot lT issues with Axon Evidence and Axon Dock ("Dock") access. One on-site session included Dock configuration . Work with Agency to decide the ideal location of Docks and set configurations on Docko Authenticate Dock with Axon Evidence using admin credentials from Agency. On-site assistance, not to include physical mountinq of docks Best practice implementation planning session o Provide considerations for the establishment of video policy and system operations best practices based on Axon's observations with other agencies . Discuss the importance of entering metadata in the field for organization purposes and other best practice for digital data management . Provide referrals of other agencies using the fuon camera devices and Axon Evidence. Recommend rollout plan based on review of shift schedules System Admin and troubleshooting training sessions Step-by-step explanation and assistance for Agenry's configuration of security, roles & permissions, categories & retention, and other specific settinqs for Axon Evidence Axon instructor training (Train the Trainer) Training for Agency's in-house instructors who can support Agency's Axon camera and Axon Evidence training needs after Axon has fulfilled its contractual on-site obliqations Evidence sharing training Tailored workflow instruction for lnvestigative Units on sharing Cases and Evidence with local prosecuting agencies End user go-live training and support sessions o Assistance with device set up and configuration Trainino on use, Axon Evidence, and Evidence Svnc lmplementation document packet Axon Evidence administrator guides, camera implementation guides, network setup guide, sample policies, and categories & roles quide Post go-live review