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AttProRRG <br />a .l l,,tlPn Gntup,4itrksltin' I hthaitur olJiliatt <br />Thank you for renewing your legal liability insurance policy with AttPro RRG! <br />Now when you think about your legal malpractice risks, you can be confident that you don't have <br />to face these risks alone. You have an ally with financial strength, as well as a team of seasoned <br />lawyers and specialists who use innovative claims processes. <br />By renewing your policy, you have uninterrupted access to many resources designed to assist <br />you in your day-to-day practice, such as: <br />Attorney Protective website at www.attornevprotective.com - This website provides <br />answers to frequently asked questions, details about our company, contact information and risk <br />management tools. <br />AttPro Ally-A quarterly newsletter that provides helpful information on risk avoidance and <br />technology to assist your practice. <br />Risk Management Best Practices Database - An online resource offering tips, sample <br />documents, articles and more. Your firm password is: AttProBest <br />Risk Management Webinars - Webinars are offered throughout the year and designed to <br />increase your awareness of relevant and timely issues. <br />Risk Management Hotline - A dedicated phone line allowing attorneys to ask questions <br />regarding risk management, lawsuit prevention and claims repair. Dial (877) 728-8776 and <br />choose option 3 to speak with our experienced claims attorneys about best practices, claims <br />repair or specific situations. This service is exclusively available to our insured law firms. <br />Because our risk management services start on day one, here are a few tips: <br />Missed Deadlines - A common error that causes numerous claims every year. A well-organized <br />calendaring system designed for multiple independent inputs, whether kept in time management <br />software, Outlook or an organized paper system, goes a long way to avoiding this risk. <br />Client Intake Procedures - Maybe the best opportunity to avoid multiple risks. Ensure that <br />there are procedures in place to evaluate such issues as conflicts of interest, client expectations <br />(can they be reached?), or if the client has had a history of problems with other attorneys. <br />Too Much Stress - A cause of increased errors. Learn to recognize the signs of stress, <br />substance abuse and other emotional troubles. Firms should have documented procedures in <br />place to recognize and address lawyers who need help before a problem arises. <br />Fee Suits - A frequent and growing cause of malpractice counterclaims. Given the challenging <br />economic conditions, it becomes even more critical to have a process in place to evaluate <br />whether and when a suit for fees should be filed. <br />As you review your policy, should you have any questions please call your agent or Attorney <br />Protective at (877) 728-8776. <br />Best Regards, <br />YourAttPro Team <br />5814 Reed Road Fort Wayne, IN 46835 | Phone: (877) 728-8776 I www,attorneyprotective.com <br />AttPro RRG Reciprocal Risk Retention Group is serviced and reinsured by an A++ rated insurer ,rlember of the Berkshire Hathalvay qroup of busrnesses. <br />a <br />a <br />a <br />a <br />a <br />a <br />a