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Attachment C <br />Shelter Programs must not require participants to pay a share of rent or program fees. <br />Participants must not be terminated from the program for the following reasons <br />,/ Failure to participate in supportive services or treatment programs./ Failure to make progress on a housing stability plan <br />r' Alcohol and/or substance use in and of itself is not considered a reason for terminationa <br />lf a participant is terminated from the Shelter Program due to violating rules focused on maintaining a <br />safe environment, there must be a process in place for the participant to re-enroll in the Shelter <br />Program at a later date when the behavior has resolved. <br />4.2.2 Housing Stability Focused Services and Planning <br />Shelter Programs must offer housing stability focused services. Housing stability focused services are <br />driven bythe needs of the participant, are flexible, use a strengths-based approach and focus on <br />obtaining stable housing. <br />Shelter Programs should assess each participant's needs and facilitate planning for stable housing. <br />Assessments and housing stability planning should be documented. <br />Services may also include:,/ Housing ldentification Services: Recruit landlords to provide housing for Shelter Program <br />participants and assist households with securing housing. <br />'/ Financial Assistance: Provide assistance to cover move-in costs and deposits./ Case Management and Services: Provide services and connections to community resourcess <br />that help participants obtain housing. <br />4.2,3 Diversion and Problem-Solving <br />Shelter Programs must employ Diversion and Problem-Solving. Diversion is a creative problem-solving <br />approach to help participants resolve their housing crisis, ideally before entering the crisis response <br />system. Diversion uses exploratory conversations to help participants identify realistic housing options <br />based on their own resources. Diversion is often accompanied with short-term services including one- <br />time financial or move-in assistance. <br />Diversion approaches are utilized prior to Shelter Program enrollment and throughout a participant's <br />shelter stay. <br />4.2.4 Progressive Engagement <br />Shelter Programs must employ a Progressive Engagement approach in service delivery. Progressive <br />Engagement means: <br />4 Does not apply to sobriety/recovery oriented Shelter Programs. <br />s Community resources include behavioral health, chemical dependency, education or workforce training, employment services and <br />permanent supportive housing. <br />13 <br />Page 030