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DocuSign Envelope ID: 94D165AB-F367-4157-8526-77F15FF93CD8 days from the issue date the Level II Breach notice. Agent's response must include the action(s) taken (or to be taken) by the Agent in order to correct and resolve each breach. DOL will review the Agent's response and determine whether the Agent's actions provide a proper resolution to the breach. Corrective Action: If DOL determines the agent's remedy is insufficient, DOL will prescribe its own corrective action plan. DOL will provide written approval of the remedy, or its own corrective action plan, within ten (10) calendar days from receiving the Agent's response. Agent's failure to respond to a Level II Breach notice, or its noncompliance with approved remedy or corrective action plan, is grounds for a Level III Breach. When DOL deems the corrective action complete and each breach is fully cured, DOL will provide written notice of cure to the Agent. (c) LEVEL III BREACH — Termination for Cause DOL will issue a Level III Breach when DOL determines the nature of the breach is so severe and/or continual that it constitutes grounds for termination of the Agreement. 1) Level III Breach — Prohibited Activities The following represents a non-inclusive list of prohibited activity and/or behavior that is strictly disallowed and would be cause for a level III Breach as related to Agent and Agent VLRs: ■ Offering a bribe, accepting a bribe or soliciting a bribe in the course of Agent business. • Charging or soliciting payment of, fees other than those prescribed by law; making "kickbacks" of fees or reimbursement, refunding or not charging fees, or making any economic inducement for the purpose of soliciting or increasing service volume of the Agent. ■ Receiving, accepting, taking, seeking, soliciting, or giving directly or indirectly, anything of economic value, such as a gift, gratuity, favor or incentive to or from any person or organization in relation to the conducting of business and Agent or Subagent business under terms of this agreement. • Making false or fraudulent written statements. + Using or being under the influence of alcohol, marijuana, narcotics, or prescribed or non -prescribed controlled substances to the point it impairs performance under the terms of this Agreement. The use, possession, distribution, dispensing, or manufacture of alcohol, marijuana, or controlled substances in the work site or work vehicles. • Failing to properly safeguard confidential information, or the willful misuse or distribution of such information. ■ Failing to properly remedy inappropriate conduct by Agent VLRs, Subagent or Subagent's VLRs after DOL has provided Agent and/or Agent has provided subagent notification, regardless of whether such notice was in lieu of a warning, reprimand, or suspension. Committing any act of fraudulent or dishonest dealing or crime in relation to the ability to perform duties under this Agreement. + Failing to provide reasonable oversight to prevent fraud, illegal acts, or Agreement breach of Subagent(s) and VLRs. • Misusing the public trust pertaining to the position of an Agent, Subagent and/or VLRs. • Abandoning the business. WA State Department of Licensing Page 8 of 26 DOL Reference # K6984 Version: January 2020 Agent Agreement County Reference # V01901