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EXHIBIT A <br />SCOPE OF WORK <br />The Chamber agrees to provide the following services and engage in the following <br />activities in support of the City of Ellensburg tourism development effort: <br />1. Visitor Information Center <br />a. Establish, operate and maintain a Visitor Information Center for the <br />purpose of <br />I. g199tf ng visitors, <br />ii. displaying promotional brochures, <br />iii. offering assistance, and <br />iv. answering requests for tourism and visitor information. <br />b. Operate the Visitor Information Center Monday-Friday from 9 arn to 5 <br />pm, Ssturdays between the hours of 10 am and 2 pm, and Sundsys <br />between the hours of 1 0 am and 4 pm during the months of June, July. <br />August and September through Saturday of Labor Day Weekend. <br />c. Ensure that Chamber personnel and volunteers rec<:Jive regular visitor <br />information training <br />d. Maintain a year-round to/I-free number for tourism information. <br />e. Operate and maintain the Downtown Visitor Information Center located <br />at 4 th .and Pearl Street, which Includes the items listed above and hours <br />of operation from Friday through Sunday, 11 am to 7 pm during the <br />months of June, July, August, September and Oc;tober, and staffed <br />during events at that location. <br />Professional Services Agreement for VIC Operations -Page 11 of 13