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TERMS AND CONDITIONS
<br />lhfs is either a Premium Maintenance Plan for Ford and Competitive Make gas/hybrid vehicles (PMP F), Premium Mair:1tenance Plan for Ford and Competiti ve
<br />Make Diesel vehlcle:s (PMP D), Premium Maintenance Plan for Electric liehicle$ (PMP E), Premium Maintenance Plan for Lincoln gas/hybrid vehlcles (PMP L},
<br />Premium Maintena nce Plan for Black La.bel vehicles (PMP BL), Premi um Ma in tenance Plan • lncorriplate ,:ransil, F-250 through F-550 and E-250 through E-450,
<br />an9 Equivalent Chevrolet, C>ooge ar,d GMC vJ3hloles (PMP INC), Premium Ma intenance Plan on Medium Duty F-sso ·and F-750 vehicles (PMP·MD), Premium
<br />Maintenance Plan • Certified P re -Owned for Ford and Mercury vehicles (PMP CPO·F)-and Premium Maintenance Plens. Certtfi.ed Pre-Owned fo r Lincoln vehicle s
<br />'(PMP-C PO-L), Llmi\ed M _alntenance Plan (LMP), Engine-Maintenance Plan (EMP) o r a B;ls1c Maintenance Plan (BMP) (hereinafter known as "P l)IIP F," "PMP D,"
<br />"PMP E," ''PMP L ," PMP BL", PMP INC / "PMP MD", "PMP CPO-F," PMI? CPO-L,'""LMP ,"'"EMP," or ''BJVI P",or collectlve!y known as "Ma intenance Pla n(s)" unless
<br />specified otherwi,se:) between the Maintenance Plan Purchaser ("You " or 1'Your'') and Ford Motor Company, the Provl.der (We" dr "Us").
<br />WHAT THIS PLAN COVERS: lf¥oue!ected PMP F, PMP L, PMP BL, PMP D, PMP INC, PMP MO or PMP CPO-F-and PMP .CPO,L Coverage, You have Origin al
<br />Equipment Manufacturer's Req1-1lretj scheduled maintenance services for .l,he earlier of the selected time , mileage .or maximum number of service i.ilsits purchas·ed
<br />and coverage for Wear Items (brake pads and linings, cl utch disc, spark plligs, e·ngine_ belts. coolant hoses, hose clamps and hose o aring sea ls, wi per-blades.
<br />shoe)< absorbefq/struts). PMP INC Covera ge is -only applicable to Ford vehicl es that have \he first three VIN position of 1FC, 1FB, 1FD, 1F6, 2L 1, 2LJ, 3FR and
<br />5L 0 , Chevrolet , Doc!ge and GMC vehicles , and cab and chas_sis (,Incomplete veh icles). PMP F, PMP L, PMP BL. PMP INC i PMP ·MD1 PMP CPQ-F, PMP CPO ~L,
<br />an d LMP aIs·o cov·er the fill up or top off of diesel exha1,1st Ouid (DEF) only at t he lime of the scheduled niaintenan~ servlce interval purchased under this
<br />Ag reement. Repairs needed to a non-covered part caused by toe fallure:of a covered PMP F, PMP L, PMP BL , PMP D, PMP INC, PMP MD or PMP CPO Wear
<br />Item. If You elected PMP E, You have Orlglnal Equjpment Manufacturer's Requlred scheduled mal11tenahce services fot the earlier of selected time , mil eage or
<br />ma.xi mum number of service vtslts pu rcha'sed and c_overage for Wear llems (wiper blades , brake pads and linings; eng ine belts, coolant hoses , hose cla mps and
<br />hose o-rlng .seals , sho.ck absorbers and -strut s). For PMP E, You have Original Equipment Manuf.icturer's Requlre-d s_cheduled maintenance services co nsist or Ure
<br />rotaU9n, ,multi point Inspection, •washer flt.lid top off at every service lnlerv.al and c abin air filter replacement at every 20,000 mile service interval. If You elected
<br />LMP or BMP coverage, You have Or ginal Equipment Manufa cturer's Reguired scheduled maintenance services for engine oil and filter changes , a multi-point
<br />Inspe ction, and rotation of tires for th _e selected time , mileage or maximum num ber of service vlsrts purchased . If You elected EMP , Yo u have Orlglnal Equipme nt
<br />Manufacturer's Required scheduled maintenance services for engine oil and filter chan ges only for the selected time , mlleage or maximum number or·s_ervtce vi sits
<br />purchased. You are not entitled to a refund if You do not use all the services provided. ·
<br />DEDUCTIBLES: The Standard Ded uctible is $0 for all Mainten ance Plans . If You elected a Maintenance Plan, We will charge You that deductible for each Elig ible
<br />Maintenance Visit. ·
<br />ELECTRIC VEHICLES : A veh icle that uses one or more electric motocs for propulsion and powered by rechargeable battery packs.
<br />FIRST DAY RENTAL O PTION: If You purchased First Day Rents.I Option with PMP F, PMP D . PMP E or PMP CPO•F coverage, We w ill reimburse You up to $30
<br />per day (including tax) on Ford and competitive vehicles and on PMP Land PM P CPO-L up to $45 per day (rndu dlng tax) on Lincoln ve hicles for up to 2 days of
<br />rental coverage . We will not reimburse You for any vehicle rental charges incurred before the Signature Date of the Ma in'tenance Plan .
<br />FULL SYNTHETIC OPTION: If You purchased the Full Synthetic Option with PMP F, PMP Dor LMP coverage, You will receive engine oil changes with Full
<br />Synthetic Oil at Your Scheduled Maintenance Visits; If You purchased PMP on-a competitive make vehicle, We wlll pa,y or reimburse You up to the Manufacturer's
<br />Suggested Reta II Price for parts, flulds-and ,labor times lhat will not exceed the nationally pubHshed ·nat fate manua l. On all Maintenance Plans, We will not
<br />reimburse You for any Scheduled Metn.tenance Services incurre.d before lhe Signature Date of \he Malhtenance Plan .
<br />Ll~COLN FLEET V EH ICLES: A Lincoln Fleet Vehicle is any Lincoln fleet vehicle purchaseCil or leased with vehlcte codes 7 and D.
<br />SE.VERE DUTY VEHICLE: A Severe Duty vehicle is defined as any veh icle ope~tfon that irvolves (I ) towing a trailer: (i i} extensively Id les or low sp.eed driving; (iii)
<br />operate~ otHoad in dllsty, unpaved conditions o.r (Iv) uses E85 fuel more than 56% of the lime or use of bio-dlesel fuel. A Severe Duty Vehlcle will be provided
<br />services based on Your vehicle's Owner/Scheduled Maintenance Gllide recominendallons if YQur vehicle meets the Severe Duly definition and You have
<br />purchased the Sl)vere Du\y (5,000 miles) service Interval .
<br />SURCHARGES : On PMP F, PMP L, PMP BL, PMP D, PMP E , PMP INC and PMP MD coverages. purciia$ed beyond 12 months after the Warranty Start Da te or
<br />12 ,000 MIies from Zero Miles , whic:heveroccurs first within the New Veh icle Limited Warranty ( '12/12 Surcharge''), W~ wm charge a $100 fee forchange·s to
<br />coverage. For those same Coverages purchased within 5 months and 5 ,000 mlles of the 3 year or 36 month New Veh icle Limited, Warranty coverage expiration
<br />oh Ford and CompetiUve Make Vehicles o(watirn the 5 month:s and 5,000 mlles of the 4 years or so.ooo mlle New Vehicle Limit~ Warranty coverage e>cpiratlo!J
<br />on Llncolh vehicles , We will 'cha.rge -a $200 fee (lnclud in_g the-12/12 Surcharge) for changes to coverage. On FlMP F. PMP D, PMP L, PMP INC and PMP MO
<br />coverages, We wlll oharye a Snowplow and/o~ Specially Surcharge on app licable vehicles .
<br />LINCOLN PICK UP, DELIVERY ANO LOAN ER SERVICE OPT ION: This option is available on all Lincoln vehicles except Lincoln Fleet Vehicles . If You elected
<br />the Lincoln Pick Up, De livery and Loa ner Se rvice Optlon You may con tact any Linco ln dealership within a 20 mile radius of Your vehicle location for pick-up and
<br />delivery of Your Lincoln ,vehicle to the dealership loca tion for unlimited repairs, maintenanr::e'and oth er services related to Your vehicle. You will receive the First
<br />Day Rental Option and a loaner veh icle at the time of pick-up and delivery of Your vehicle for repairs, maintenance or services . The loaner vehicle will be provided
<br />for up to two days and up to $45 per day per service .
<br />WHAT IS NOT COVERED: Unless stated otherwise, this Maintenance Plan does not cover:
<br />a) Repairs or services covered by the Original Equipment Manufacturer a manufacturer recall or any insurance, In-force or warranty or warranty
<br />provided by an Insolvent manufacturer or insurer.
<br />b) Repairs or services by lack of required or recommended Scheduled Maintenance;
<br />c) Repairs or services to the vehicle if the odometer Is altered, broken, repaired or replaced so that We cannot determine the actual mileage on the
<br />vehicle;
<br />d} A vehicle is excluded from coverage If, (1) the New Vehicle Limited Warranty for the vehicle or specified component parts Is voided, In whole or in
<br />part, (2) the vehicle is branded or salvaged, or (3) We cannot determine the VIN;
<br />e) Vehicles manufactured for sale outside the United States, District of Columbia or Canada;
<br />f) On all PMP, taxis, performance modified vehicles (including Hennessey}, 4X2 equipped vehicles modified for 4X4/AWD capabilities, vehicles used for
<br />competitive driving, racing, off-road use, fuel cell vehicles, all Incomplete/chassis cabs/ cutaways/stripped chassis, ~II competitive make vehicles .
<br />equivalent to Ford F-450 and higher (except PMP CPO -F), and trucks with the box removed or deleted (except PMP INC and PMP MD), and all electric
<br />vehicles (except PMP D and PMP E).
<br />g) On PMP F, all diesel and electric vehicles and Lincoln vehicles
<br />h) On PMP D, all gas/hybrid vehicles and Lincoln vehicles
<br />i) On PMP E, all gas, hybrid and diesel vehicles and all emergency vehicles (fire, ambulance, all police), shuttles and tow trucks.
<br />j) On P MP Land PM P BL, all non-Lincoln v eh icles, all e l ectric vehicles and any Lincoln vehicle using full synthetic engine oil. On PMP L coverages
<br />with Complimenta ry Malntenancei all Lincoln commerclalVfloet vehicles with delivery c odes 3, 4, 7, C, D, G, H, M, S and T.
<br />k) On CPO PMP , a u-emergency vehicles (fire, ambulal'\ceJ police), trrno, livery, shuttles and tow true.ks, vehicles U!;llng full synthetic engine oil
<br />and vehicles equipped with snowplows (except PMP CPO-L) and Ford E and F 350 and higher (except F-350 and 450 c9mplete) or equ ivalent
<br />Competitive Make).
<br />I) On PMP INC and PMP MD, all competitive make (non-Ford) vehicles except Chevrolet, Dodge and GMC, all police vehicles, and all Ford E-Series
<br />vehicle With Body Codes E1B, E1E, E2E, E3B, E3E, S1E, S2E, S3B , and S3E.
<br />m) On LMP, all electric vehicles, all fuel cell vehicles, all 2015 model year and older Ford F-650 and F-750 vehicles, and competitive make vehicles
<br />equivalent to Ford F-650 and higher.
<br />n) On BMP and EMP, all vehicles using full synthetic engine oil, all electric vehicles, and all fuel cell vehicles.
<br />o) Any service adjustment, cleaning, reprogramming, repair or replacement of a failed part not associated with a scheduled maintenance service or
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