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DocuSign Envelope ID: C3C91 AB8-E9A 1-411 0-B7BA-D078AA97BCC6 <br />G)OPENGOV <br />b. Key Work Product•: Project Documentation, Project Acceptance <br />c. Summery: The purpose of the Deploy phase Is to complete the Admln <br />Training process, provide Go Live Support, and begin Transition activities <br />to close the project. Post Go Live Support Is technlcal assistance with the <br />project team and Issue resolution for the solution during the two week <br />period after Go Live. Once this period has passed, the Project team wlll <br />begin working on transition activities to the Customer, the CSM, and the <br />Customer Technical Support Function. The Project closes upon the <br />acceptance of the project and a brief survey to provide feedback about <br />the experience. <br />5. Change Control Procedures <br />No amendments, changes or other modifications to this SOW will be effective without a <br />written project change order, In the form attached hereto as Appendix 1 (a "Project <br />Change Order"). The Project Change Order wlll describe the change, the rationale for the <br />change, and specify any change In the charges, estimated schedule, or other terms. The <br />terms of a mutually agreed upon Project Change Order will prevail over those of this SOW <br />or any previous Project Change Orders. Such Project Change Order may require <br />additional charges, which wlll be set forth In the Project Change Order. <br />6. Fees and Expenses <br />6.1. Fees and Payment Terms <br />All fees and expenses will be paid In accordance with the Order Form to which this SOW <br />Is attached . <br />6.:Z. Travel Expenses <br />All rates and fees are exclusive of work-related travel, llvlng and other expenses. <br />Customer will be bllled for actual expenses as Incurred. <br />OpenGov -Statement of Work Page 9