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STATEMENT OF WORK E911 COUNTY CONTRACT -SFY2018 July 1, 2017 -June 30, 2018 BASIC LEVEL OF OPERATING SERVICES Maintenance Deliverables 1. The county will maintain the equipment per manufacturer's published recommendations ATTACHMENT C 2. County will complete and return to the department the equipment maintenance certification log (See Attachment F) 54 County Coordinator Salary 1. Operate and monitor the enhanced 911 system within the county, report 911 outages to the SECO, and act as designated point of contact for the SECO. 2. Advisory Committee (AC) attendance at 50% of scheduled AC meetings per fiscal/contract year. A preapproved designee may attend on behalf of the E911 County Coordinator. 3. Coordinator Forum Attendance at all three (3) Coordinator forums per fiscal/contract year. A preapproved designee may attend on behalf of the E911 County Coordinator. 4. Cooperate with and freely participate in monitoring or evaluation activities by the State E911 Coordination Office (SECO) and State Auditor. a. Maintenance of records for six (6) years after grant closure. 55 MSAG/Mapping/GIS Coordinators 1. Maintenance of MSAG, GIS, and ALI. 2. Maintenance of 911 required layers and uploading to 911 maps. 3. During this contract period, each county will participate in any GIS dataset tests and training recommended by the E911 Advisory Committee and approved and/or required by the SECO. 4. Deliver to the SECO or designated vendor GIS datasets that includes the data layers required in the Washington NG911 Data Standards, which has been synchronized to the MSAG, and, optionally the ALI, at a 75% match rate by December 31,2017. 5. By June 30,2018 each county will deliver to the state (or designated vendor) GIS datasets that includes the data layers required in the Washington NG911 GIS Data Standards, which have been synchronized to the MSAG, and optionally the ALI, at a 98% match rate.' Note 98% accuracy is the anticipated NENA recommendation -this may change. 56 IT Coordinator 1. Participate in the selection, installation and/or maintenance of the 911 equipment/software at the PSAP(s) 2. Submit training certification form, that IT personnel have received a minimum of 16 hours of training in support of systems used by 911. 57 & B6 Call Receiver Salary/Benefits & Training 1. Submit Time Audits to validate 50% or more of the call receiver'S time. 2. The County will submit a training certification form and maintain detailed documentation that all 911 call receivers are provided with initial and a minimum of 24-hours of continuing training annually. S8 Public Ed Coordinator 1. Participate in the Public Education Coordinator forum and/or one Public Education training per fiscal/contract year. 2 . Conduct various public 911 presentations to various audiences within the county. 3. Participation in state 911 Public Education campaigns. 59 Training Coordinator 1. Participate in the Training Coordinator Forum and/or one other training per fiscal/contract year. E911 County BSO Contract Page 12 of 18 Kittitas County, E18-024