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Once Paladin's implementation team and county users have validated the accuracy of the data, <br />configuration, application updates, and connector interfaces, the system is ready to be moved to the <br />production environment. Depending on the timing of the go-live date, Paladin staff may be on-site to <br />support county users through the transition into full production. <br />Baec communication to county staff about SMARTGov implementation <br />It is important to emphasize that for SMARTGov implementation and continued use to be successful, it <br />has to be operated consistently and constantly by all of the departments of the county using the <br />program. Without that commitment, this program, as well as any program developed, will have the <br />same result as EDEN . This commitment will have to be a directive from the BOCC to the department <br />managers resulting in the directive to staff by the managers. <br />Recommendation <br />The Permit Software Team recommends the board award the Request for Proposal for Permit Tracking <br />Software (RFP#: KCIT 14-1) to SMARTGov, authorize staff to negotiate costs, and direct staffto return to <br />the board with a contract for services. <br />Page 9 of 10